Concours Elite Collision Center

4.9 (1,717reviews)
98%
2267 Esplanade,  Chico,  CA  95926

In operation 44 years, 30 years at this location.

As a family-owned and operated business, we know that restoring the structural integrity of your vehicle is critical to the safety of you and your loved ones. We take comprehensive approach to all of your auto body repair needs and give you a better understanding of your claim. There is nothing more important to us than restoring the safety and beauty of your vehicle. That is why we take the time to provide you with one-on-one guidance throughout the repair process to assist you with your claim. For over 40 years we have provided you with safe, complete, quality repairs and we will continue to do just that.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,717)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looked better when I picked it up from Concours Elite than when I took it home off the lot!

Customer Service

You could tell the team had such a high work ethic and cared about their customers!

My Experience

My Wife was very happy with the repairs and how nice it came back clean inside and out like a new car.

Likely to Recommend

Always have had top tier service

Repair Quality

My Wife was very pleased with how her car was returned to her in “show-room” condition, just as good as when she purchased it.

Customer Service

Kevin kept us in the loop through the whole process up to the end.

Returned Clean

Likely to Recommend

Repair Quality

My car looks better than new

Customer Service

Everyone was nice, and they kept me informed all along

Returned Clean

Likely to Recommend

Repair Quality

Kevin was truly amazing with communicating with me through every step of the way. He let me know every time something else needed to be added to my car and gave me a good time frame of when my vehicle would be ready for pick up. I will recommend Concours Elite to all of my friends and family.

Customer Service

Likely to Recommend

Repair Quality

Thank to Kevin for communicating the changing status of my vehicle. 9.8/10

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and friendly staffing

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very good

Likely to Recommend

I’ll tell everyone to go here

Repair Quality

Fantastic! The only place I’ll go.

Customer Service

Returned Clean

Likely to Recommend

Always do and will continue

Repair Quality

We are very satisfied with our vehicle repair Bob and his team were absolutely amazing every step of the way communicating with us regarding the plan for repairs and taking care of us every step of the way. Teresa was amazing her estimate and care with dealing with us very pleased with the whole process and we would go there again this is our second time using this shop and this is the only shop I choose when we unfortunately are in need of repairs. Highly recommend this shop time an time again !

Customer Service

Returned Clean

My Experience

Theresa (everyone else) was lovely to work with and I’m super happy with how my car turned out!

Likely to Recommend

Repair Quality

An issue that has come up that I noticed when I picked up car. The passenger air bag light is on and my horn is not right which was not like that when I dropped it off for repair. Andrew took a look and said he'd get back to me about a resolution. That was two days ago. Left a message but no response yet. Don't want to be forgotten. That is unusual for Concours Elite. I have taken my vehicles in for repair a few times.

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Because they're the best.

Repair Quality

Repair was done quickly and looks beautiful.

Customer Service

Friendly and professional customer service.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, car looks great

Customer Service

Kept me in the loop, very friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone there was very professional and very friendly