Concours Elite Collision Center

4.9 (1,719reviews)
98%
2267 Esplanade,  Chico,  CA  95926

In operation 44 years, 30 years at this location.

As a family-owned and operated business, we know that restoring the structural integrity of your vehicle is critical to the safety of you and your loved ones. We take comprehensive approach to all of your auto body repair needs and give you a better understanding of your claim. There is nothing more important to us than restoring the safety and beauty of your vehicle. That is why we take the time to provide you with one-on-one guidance throughout the repair process to assist you with your claim. For over 40 years we have provided you with safe, complete, quality repairs and we will continue to do just that.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,719)

Likely to Recommend

Repair Quality

I had a great experience getting my truck fixed after it was side swiped in front of my house. They worked very hard and quickly to get my trucked back to looking like new again. Kevin was excellent in keeping me up to date as what was going on. Outstanding customer service

Customer Service

I had a great experience getting my truck fixed after it was side swiped in front of my house. They worked very hard and quickly to get my trucked back to looking like new again. Kevin was excellent in keeping me up to date as what was going on. Outstanding customer service

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I have and will continue to recommend Concours Elite!

Repair Quality

Best shop in town!

Customer Service

Kevin was great! Let me know next steps and followed up! Got my truck in to be repaired sooner than expected!

My Experience

Customer service is amazing and always provides a professional and exceptional results

My Experience

I would like to have been kept in closer contact with Elite personnel as there were delays and I was new to the accident insurance so recess. Everyone was was very helpful.

Likely to Recommend

Repair Quality

The damage to the car was beautifully repaired. However, I’m having all kinds of problems with the electronics: my wipers turn on when I push the rear window bottoms, it takes 5 to 20 times to start mt car in the morning because of the battery, and the FM radio doesn’t work anymore but the AM does..

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Andrew Hunter did a nice job taking me through the process. Clear timeline, good communication, and the results are great!

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My Experience

My Experience

Even with difficulties procuring unexpected parts and insurance company BS. The patience and dedication to do the job right brought back the beautiful truck I had before the accident. I Was TOTALY AMAZED at the job they did. right down to the pinstriping.

Likely to Recommend

I’ve already told people!

Repair Quality

Kevin was beyond great to work with. Super clear communication. Offered to do some extra out of pocket work and I didn’t feel up-saled at all.

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Repair Quality

Bob and his team of skilled craftsman produce car repairs that are of unmatched quality. Bob listens to the customer concerns and questions. He provides fair and honest answers. He is clear on repair scheduling and keeps customer appraised on repair status. His customer service is friendly and helpful. Without any reservation Concourse Elite is the only vehicle repair shop I would recommend. Thanks Bob and team. Art

Customer Service

Bob and his team of skilled craftsman produce car repairs that are of unmatched quality. Bob listens to the customer concerns and questions. He provides fair and honest answers. He is clear on repair scheduling and keeps customer apprised on repair status. His customer service is friendly and helpful. Without any reservation Concourse Elite is the only vehicle repair shop I would recommend. Thanks Bob and team. Art

Returned Clean

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I appreciated get getting a ride

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Bob and Concours Elite always!

Repair Quality

Car was completed timely and looks great

Customer Service

Office staff very helpful and Theresa was great