Concours Elite Collision Center

4.9 (1,719reviews)
99%
2267 Esplanade,  Chico,  CA  95926

In operation 44 years, 30 years at this location.

As a family-owned and operated business, we know that restoring the structural integrity of your vehicle is critical to the safety of you and your loved ones. We take comprehensive approach to all of your auto body repair needs and give you a better understanding of your claim. There is nothing more important to us than restoring the safety and beauty of your vehicle. That is why we take the time to provide you with one-on-one guidance throughout the repair process to assist you with your claim. For over 40 years we have provided you with safe, complete, quality repairs and we will continue to do just that.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,719)

My Experience

My Experience

A little more communication would be good. I was initially told about 5 days and I didn’t know that more damage had been found until I called my insurance company to inquire about my rental car. Overall, service was great though.

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Returned Clean

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Repair Quality

Great job, nice guy.

Customer Service

Car fix was great, customer service was terrible. This happened three times in a row: I was given an appointment for drop-off. I arranged for a ride, arrived on time, and was told by a very cold and uninterested front desk girl that I wasn’t in the system for that day and to come back on a different day (when again I was to be told I had no appointmen). I am easy going and understand mistakes—i had to cancel (ahead of time) twice during this process because of shoulder surgery. My main problem was that she never once said sorry, never smiled, never seemed to care, she just looked annoyed and angry and to be honest it really hurt my feelings, not to mention it annoyed the family/friends who I had asked to follow me there. Though everyone else was great, and the car fix was awesome, I can’t fathom coming back.

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Great to work with

Repair Quality

Great people to work with

Customer Service

Car pick up was delayed

Returned Clean

My Experience

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My Experience

Every aspect of the repair was handled with incredible professionalism and precision expertise.

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Did a great job with my repair looks brand new.

Customer Service

Absolutely loved the costumer service and the outcome of my vehicle.

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Returned Clean

My Experience

Teresa and staff were the best. My car looks better than it did when I brought it in. Thank you for the great service.

My Experience

Teresa was the best super super awesome. I would highly recommend this place to anyone.

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Repair Quality

Outstanding service

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Returned Clean

My Experience

Excellent work and customer service. Been using them since ‘80s when our sons were driving our cars.

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Returned Clean

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Your vehicle is your arms and legs. I can not trust just anyone to work it but with Concours Elite it builds trust, and experiences speaks volumes so highly recommend them

Repair Quality

Kevin always does an excellent job on my cars. Happy with his service

Customer Service

From their reception to mechanic everyone stays in good communication.

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Repair Quality

Seamless from start to finish! Thank you

Customer Service

Everyone was great!

Returned Clean

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