Continental Collision Center
In operation 48 years, 24 years at this location.
We are a Factory Certified Collision Center for Mercedes-Benz, Infiniti, Nissan, Honda, Acura, Hyundai, Genesis, FCA, and Subaru. We have been in business in Austin, TX since 1978. As a factory certified shop, we have all the tools and training to work on the most advanced vehicles on the road today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was terrific. As good an experience as it could be when your car has been damaged! Well done
My Experience - 5.0/5.0 -
LOVE the text message updates. It was super easy to drop off the car, keep tabs on the status (without having to chase anyone down!), and pick up when repairs were completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
My Experience - 5.0/5.0 -
Perfect service, love that you cleaned my car too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
None
Customer Service - 4.0/5.0 -
Our person was great, but the text messages sent conflicting info. She called in person and left a message that said it was ready. We had an hour and a half drive. When we were almost there, we got a message that said "We are nearing completion...If any delays, we will call you." We pulled off the road in the middle of heavy traffic to call and make sure we had not wasted the trip to Austin to pick it up. That computer-generated message should be removed; it is quite confusing and irritating especially when your people do a good job of keeping us informed.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My a/c compressor never made a noise before the repair, even after the collision, before the repair. Now it does. The notification for pushing the completion date back was last minute, although I understand why the repair time went from 3 days to 6 days,,. to 11.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good repair work, great service. Car was returned clean, with a new, minor scratch on the leather steering wheel.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job looks great. The texting was at times a bit much. What happened was you texted me when my car was 64 percent done but then did not text me until the day it was due to be completed that it was delayed by 4 days. Then I had to call to ask my service person why. I suggest one text at rhe beginning one at 50 percent done. One at 75 percent and the a phone call from the service person when completely done. Also any changes or delays should get a personan phone call.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
too many emails at first. then when was delay only got email that day and no personal phone call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
CJ was/is AWESOME!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Kept me Informed?
Yes