Conway Collision Center

4.9 (2,313reviews)
98%
804 North Creek Drive,  Conway,  AR  72032

In operation 32 years.

Conway Collision Center is a family owned collision repair facility that has faithfully served this community since 1994. Our desire is to give you unparalleled service in the collision repair industry. We gladly cooperate with all insurance companies to repair your vehicle to pre-loss condition. Thank you for giving us the opportunity to assist with your repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,313)

Customers say
Overall Customer Satisfaction
Customers consistently praise Conway Collision for outstanding repair quality, with many noting their vehicles looked brand new or better than factory condition upon return. The shop receives high marks for proactive communication, including daily text updates and phone calls throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the extra mile taken, such as interior and exterior cleaning. A few customers noted areas for improvement directly from their feedback, including a vehicle returned with a small dent and misaligned trunk, a concern about a blind spot information system not functioning after repair, and one instance where cleaning product odor was unpleasant. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"The repair work is incredible and is better than factory. I could not be more pleased with the service and ..." Read more
"The absolute best! These guys went above and beyond what I could have asked for."
"... Cant say enough good things about your business. Paint matches so well and no evidence of repairs" Read more
"More than satisfied with the service. They went above and beyond. It was a very smooth, streamlined process from beginning to end."
"... excellent, the service was incredibly fast, and the quality of the repair was top-notch. They kept me informed throughout the entire process, ..." Read more
"... Collision did an amazing job repairing my car! They finished the work two days earlier than their original estimate and kept me updated throughout the entire process. ..." Read more
"Was ready earlier than I rxpected!!"
"... could be after CC did the repair, it was perfect. My car was dropped off at 8 am and ready by noon. My Honda has sensors Everywhere no problem for Conway ..." Read more
"Actually a few hours early. I was so happy."
"Great service.Repair done in a timely manner.I will recommend you to anyone needing your help. Thanks."
"Excellent communications. Appreciate the text message everyday and have the ability to call with any questions. The staff was professional ..." Read more
"... the process of getting my car repaired very easy. They stayed in touch with me on the status of the progress. I highly recommend them!" Read more
"... two days earlier than their original estimate and kept me updated throughout the entire process. The customer service was wonderful, and my car looks ..." Read more
"Great job from start to finish. I was updated on the progress all the way through each step. Great employee and owner"
"Conway Collision always gives the best service. They give updates often and will work with you to get your car back to you if you were unable to ..." Read more

My Experience

Excellent and fast service!

My Experience

Great customer service!

My Experience

Every one was very welcoming and nice and they finished my car pretty fast they are awesome

My Experience

My Experience

Scott was great with his communication and courtesy.

My Experience

2nd time using Conway Collision and afain y’all did not disappoint. From the initial consultation to the drop off to the repair process to the pick up. Top notch perfect repair and top notch customer service.

My Experience

Everything was great. They even finished early. Car was clean inside and out.ants you could not tell there had ever been any damage

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The work looks great! The staff is very friendly and kept me updated. They were fantastic.

Customer Service

The staff is fantastic

Likely to Recommend

Repair Quality

Scott was absolutely amazing as always! He took care of me and kept me updated throughout the process and this is me second time working with them and they’ve gained a lifelong customer!

Customer Service

My Experience

Conway Collision is a very reliable service provider. Their professionalism is one of the qualities that makes Conway Collision worth a person’s time. The employees are nice and easy to work with. This would rate them as a 10/10.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great experience - just like we have had in the past with y’all!

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Repair Quality

Clear communication. Great customer service!

Customer Service

They picked me up and dropped me at the rental car place!

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Repair Quality

Customer Service

My Experience

The process was seamless from the moment I dropped it off for repairs to the moment it was returned! Todd was great with communicating progress. Todd met me on a morning before they opened for business to get my car in. Great service and professionalism!

My Experience

Still has a small dent and trunk does not fully line up correctly.

Likely to Recommend

Repair Quality

did an amazing job getting my ride back to the way it was!

Customer Service

Returned Clean

My Experience

Excellent work—done quickly and well. Wonderful owner and staff—Honest & hardworking. I recommend them to others often.

My Experience

Thorough job done well

My Experience

This was the best experience as far as getting my vehicle repaired. Scott and the staff are very courteous and attentive. I will recommend them to all of my friends.