Cook's Paint & Body Shop - Milton
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- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
It took 2 months though
Customer Service - 2.5/5.0 -
I did not receive updates on my car. I had to keep calling and asking. I also wasn’t told about the service charge when paying cash I was upset about that. That had to come out of my pocket.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Great communication.
Customer Service - 5.0/5.0 -
Wendy was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did what they said they would do
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the work done on my Chevy, great communication as well! I will recommend them in the future for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was literally good as new when finished
Customer Service - 5.0/5.0 -
Staff were great & easy to communicate with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Besides the inside clean up everything was good
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Outside work very satisfied with. On the inside, a lot of dust from interior work was left threw out the inside of truck.
Returned Clean
My Experience - 5.0/5.0 -
1 concern is my window on my driver side seems off track slightly
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
We've used cooks for all of our repairs. The quality of work was lacking for our last repair. We were notified our car was ready to be picked up, but upon inspection there was a trim piece that was a completely different color when compared to the rest of the car. Additionally, there were still sections of the car left unpainted from the accident (paint corrections). We were told by the service coordinator that it was due to our vehicle fading over time, when clearly it was just not painted correctly. Once the paint was corrected, the inside of our car smelled like paint. The smell still lingers even today, leading me to believe they left the trim piece on age our door open for the paint corrections. We also noticed the headliner getting into our car was stained by dirty hands. We ended up paying out of pocket forcthe extra days it took to repair the paint for our rental car. This could've been avoided if the job had been done right the first time. I'm not sure we'll use Cooks for our future repairs after our last experience.
Customer Service - 2.5/5.0 -
Our service coordinator made comments that were blatantly not true about our paint fading which is why the trim piece was a different color and didn't match the rest of the car. The comment made us feel like they thought we were idiots to believe them.
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, did an excellent job in my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done right and looks good as it did new!
Customer Service - 5.0/5.0 -
Wendy was a pleasure to work with and kept me informed with the progress of my car.
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed. You can’t even tell it was ever damaged. And the cleaning up was awesome. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
1. Left headlight out of adjustment. 2. Left door edge protector not replaced after repair. 3. rear window tinting residue not all cleaned off.