Cook's Paint & Body Shop - Milton

4.8 (474reviews)
97%
6355 Highway 90,  Milton,  FL  32570
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (474)

Likely to Recommend

Repair Quality

It took 2 months though

Customer Service

I did not receive updates on my car. I had to keep calling and asking. I also wasn’t told about the service charge when paying cash I was upset about that. That had to come out of my pocket.

Returned Clean

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Great communication.

Customer Service

Wendy was awesome

Likely to Recommend

Repair Quality

Did what they said they would do

Customer Service

Returned Clean

My Experience

Very satisfied with the work done on my Chevy, great communication as well! I will recommend them in the future for sure!

Likely to Recommend

Repair Quality

My car was literally good as new when finished

Customer Service

Staff were great & easy to communicate with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Besides the inside clean up everything was good

Repair Quality

Customer Service

Outside work very satisfied with. On the inside, a lot of dust from interior work was left threw out the inside of truck.

Returned Clean

My Experience

1 concern is my window on my driver side seems off track slightly

Likely to Recommend

Repair Quality

We've used cooks for all of our repairs. The quality of work was lacking for our last repair. We were notified our car was ready to be picked up, but upon inspection there was a trim piece that was a completely different color when compared to the rest of the car. Additionally, there were still sections of the car left unpainted from the accident (paint corrections). We were told by the service coordinator that it was due to our vehicle fading over time, when clearly it was just not painted correctly. Once the paint was corrected, the inside of our car smelled like paint. The smell still lingers even today, leading me to believe they left the trim piece on age our door open for the paint corrections. We also noticed the headliner getting into our car was stained by dirty hands. We ended up paying out of pocket forcthe extra days it took to repair the paint for our rental car. This could've been avoided if the job had been done right the first time. I'm not sure we'll use Cooks for our future repairs after our last experience.

Customer Service

Our service coordinator made comments that were blatantly not true about our paint fading which is why the trim piece was a different color and didn't match the rest of the car. The comment made us feel like they thought we were idiots to believe them.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Did great job

Customer Service

Returned Clean

My Experience

Very professional, did an excellent job in my repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work done right and looks good as it did new!

Customer Service

Wendy was a pleasure to work with and kept me informed with the progress of my car.

Returned Clean

My Experience

I was very impressed. You can’t even tell it was ever damaged. And the cleaning up was awesome. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

1. Left headlight out of adjustment. 2. Left door edge protector not replaced after repair. 3. rear window tinting residue not all cleaned off.

Customer Service

Returned Clean