Cosmetic Auto

4.9 (1,573reviews)

99%

(773) 763-7400

6166 N. Northwest Hwy., Chicago, IL 60631

99%

See Photos

6166 N. Northwest Hwy.
Chicago, IL 60631

Get Directions Website Email

Schedule an appointment at Cosmetic Auto

Book Appointment

About Cosmetic Auto

See Photos

6166 N. Northwest Hwy.
Chicago, IL 60631

Get Directions Website Email

Schedule an appointment at Cosmetic Auto

Book Appointment

In operation 47 years, 33 years at this location.

Cosmetic Auto Trim and Glass is a, family owned and operated, full service auto body repair shop, upholstery and glass replacement in Chicago, Illinois. We provide professional auto body collision repair, with quality being our top priority, along with timely service and accurate estimates. Our technicians maintain stringent I-CAR certification to ensure a complete and safe repair to your vehicle. Cosmetic Auto body shop has been proudly and professionally serving the Northwest Suburbs and Chicago for over 35 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,573)

Sort By:
Newest
Rating

1,520 Customers Rated

5 Stars

88.9% Complete

(1399)
4 Stars

5.2% Complete

(82)
3 Stars

1.2% Complete

(19)
2 Stars

0.6% Complete

(9)
1 Star

0.5% Complete

(8)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return, with paint matching flawlessly and damage completely undetectable. The professionalism and friendliness of all staff members, both front desk and repair technicians, are frequently highlighted as standout strengths. Timeliness is a recurring positive theme, with numerous customers reporting their vehicles were completed ahead of schedule. Proactive communication and regular updates throughout the repair process are widely appreciated, with customers noting they were always kept informed without needing to follow up. A few customers noted areas for improvement, including occasional communication inconsistencies, delays in being notified when vehicles were ready, and isolated concerns about repair completeness, such as unresolved parts or minor finishing details. These observations come directly from customer feedback and reflect opportunities to further enhance an already highly regarded customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"It looks absolutely perfect! I can't even see any previous sign of damage. The repair work is incredible."

"Meticulously crafted work in every detail!"

"... because I knew my vehicle would be in good hands. They went above and beyond making sure I was satisfied with the work they did. Highly recommend them to everyone. They ..." Read more

"... the amount of damage that we had to have repaired, the way they repaired it is nothing short of miraculous." Read more

"Scratched down to the metal while putting in the last trim piece."

"Ready a day earlier than quoted."

"... would have taken alot longer to get my car back, I was so happy to get it back sooner than I expected." Read more

"It was promised 4 days and ready in 2!"

"My car was ready 3 days earlier than I was told it would be."

"I was able to see my vehicle in less than a week. I really did need my truck so I can actually navigate ..." Read more

"Everybody was great, very responsive, and shielded me from having to deal with the insurance company."

"I was always informed on what was going on with my car. Excellent communication!"

"Excellent communication from the Cosmetic Auto staff - thank you!"

"... check ins and pick up they were very professional and kept me up to date the whole time." Read more

"Customer service was great. Communication was clear. Work was top notch."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"It looks absolutely perfect! I can't even see any previous sign of damage. The repair work is incredible."

"Meticulously crafted work in every detail!"

"... because I knew my vehicle would be in good hands. They went above and beyond making sure I was satisfied with the work they did. Highly recommend them to everyone. They ..." Read more

"... the amount of damage that we had to have repaired, the way they repaired it is nothing short of miraculous." Read more

"Scratched down to the metal while putting in the last trim piece."

"Ready a day earlier than quoted."

"... would have taken alot longer to get my car back, I was so happy to get it back sooner than I expected." Read more

"It was promised 4 days and ready in 2!"

"My car was ready 3 days earlier than I was told it would be."

"I was able to see my vehicle in less than a week. I really did need my truck so I can actually navigate ..." Read more

"Everybody was great, very responsive, and shielded me from having to deal with the insurance company."

"I was always informed on what was going on with my car. Excellent communication!"

"Excellent communication from the Cosmetic Auto staff - thank you!"

"... check ins and pick up they were very professional and kept me up to date the whole time." Read more

"Customer service was great. Communication was clear. Work was top notch."

Lorraine (Hyundai owner) reviewed 9/17/26

I would highly recommend Cosmetic Auto for car repairs

Highly recommend Cosmetic Auto

Tom (Nissan owner) reviewed 9/17/26

Issac (Ford owner) reviewed 9/17/26

Been there a few times always do great work keep me posted on where my truck status is during the process.

Very satisfied. Very informative to my questions same day answers to me leaving voice mail. Miss the cookies in the tins. You used to give out lol

John (Mercedes-Benz owner) reviewed 9/17/26

Great service

Awesome

Peter (Volkswagen owner) reviewed 9/17/26

The repaired door has an air flow noise and doesn’t close like the OEM. There’s a slight ridge where it should be flush.

Robert (Toyota owner) reviewed 9/15/26

I’ve used cosmetic auto several time and I couldn’t be happier with their workmanship. They always try to get the vehicle ready as promised. They’re efficient, professional yet very thoughtful and helpful in any way you need.

The front desk women were knowledgeable and very helpful with any questions.

Steven (Honda owner) reviewed 9/14/26

Service done quickly.

Had all the paperwork ready when I arrived to drop CSR off and when I came to pick up the car.

William (Chevrolet owner) reviewed 9/14/26

Very friendly and efficient

Friendly and efficient

Michelle (Toyota owner) reviewed 9/11/26

Hate to say it have used them one too many times they’ve always come through with flying colors.

Carmen (Jeep owner) reviewed 9/10/26

Anthony (BMW owner) reviewed 9/10/26

No other place I would bring my car!

Roberto (Ford owner) reviewed 9/3/26

Was happy with the work

Work was done good

Everyone was very nice

Debra (Toyota owner) reviewed 9/2/26

James (Ford owner) reviewed 8/31/26

Every time I bring a car to Cosmetic, everybody is always very helpful and solves my issues. I regularly recommend them when possible

Always top notch!!

Theodore (Genesis owner) reviewed 8/31/26

I've had work done on my vehicles at Cosmetic before and they never disappoint.

The best!

Andy (Hyundai owner) reviewed 8/31/26

They are Artists . Excellent work

They are Artists. Excellent work

William (Subaru owner) reviewed 8/31/26

Except for the deep scratches. I would inform customers to really check the work that was done.

Scratched down to the metal while putting in the last trim piece.

Friendly and obliging.

Christopher (Lincoln owner) reviewed 8/28/26

Meticulously crafted work in every detail!

The staff is incredible! Very friendly, knowledgeable, and a pleasure to deal with!

Ivanka (Lexus owner) reviewed 8/27/26

Greg (Cadillac owner) reviewed 8/24/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Cosmetic Auto

Schedule an appointment at Cosmetic Auto

About Cosmetic Auto

Schedule an appointment at Cosmetic Auto

Reviews (1,573)

1,520 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0