Covert Collision Center

4.8 (1,796reviews)
96%
8950 Research Blvd,  Austin,  TX  78758

In operation 117 years, 11 years at this location.

The Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Buick GMC in Austin, Covert Cadillac in Austin, Covert Ford Lincoln in Austin, Covert Chrysler Dodge Jeep Ram in Austin, Covert Ford Chevrolet in Hutto and Covert Chevrolet Buick GMC in Bastrop and the Covert Collision Center. Besides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Jeep
Ram
Tesla

Reviews (1,796)

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This was the best experience and easiest experience I’ve ever had in my life

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They brought my car back to life and made it look brand new. The service is exceptional. They will always earn my business.

Customer Service

The customer service is absolutely incredible. They have no competition in the customer service game.

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Great job and great staff! Thanks!

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Helpful and understanding of detail

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⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish! I cannot say enough wonderful things about Covert Collision and the exceptional service I received throughout the entire process. From the moment I arrived with my wrecked vehicle, they immediately took care of me and my car. They were incredibly accommodating and kept my vehicle safely at their facility while the at-fault insurance company handled their inspection and adjustment. What truly stood out was the professionalism, communication, and genuine care I received from Jacob. He consistently kept me informed with excellent updates, explained what was happening, and always made sure my best interests were being looked after. He was incredibly helpful, responsive, professional, and reassuring during what could have otherwise been a very stressful experience. It is rare to find a company that combines excellent workmanship with outstanding customer service, but Covert Collision absolutely delivered. I always felt that my vehicle was in good hands and that I had someone advocating for me throughout the process. Jacob is a true asset to Covert Collision, and I am extremely grateful for the way he handled everything. If you are ever unfortunate enough to need collision repair, I would highly and confidently recommend Covert Collision. Their professionalism, communication, and customer care are truly exemplary. Thank you, Covert Collision and especially Jacob, for taking such great care of me and my car! ⭐⭐⭐⭐⭐

Customer Service

⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish! I cannot say enough wonderful things about Covert Collision and the exceptional service I received throughout the entire process. From the moment I arrived with my wrecked vehicle, they immediately took care of me and my car. They were incredibly accommodating and kept my vehicle safely at their facility while the at-fault insurance company handled their inspection and adjustment. What truly stood out was the professionalism, communication, and genuine care I received from Jacob. He consistently kept me informed with excellent updates, explained what was happening, and always made sure my best interests were being looked after. He was incredibly helpful, responsive, professional, and reassuring during what could have otherwise been a very stressful experience. It is rare to find a company that combines excellent workmanship with outstanding customer service, but Covert Collision absolutely delivered. I always felt that my vehicle was in good hands and that I had someone advocating for me throughout the process. Jacob is a true asset to Covert Collision, and I am extremely grateful for the way he handled everything. If you are ever unfortunate enough to need collision repair, I would highly and confidently recommend Covert Collision. Their professionalism, communication, and customer care are truly exemplary. Thank you, Covert Collision and especially Jacob, for taking such great care of me and my car! ⭐⭐⭐⭐⭐

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always kept updated on timing

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Jacob is an EXCELLENT estimator!!! Wonderful personality and superior communicator. I am glad he was my estimator...

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Definitely.

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Nice people working there, very knowledgabl,and did a great job fixing the damage on my vehicle.

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Wonderful.

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Friendly, knowledgeable, answers all questions, timely and goes beyond

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Jacob was the absolute best. He always kept me up to date and let me call and ask a million questions with nothing but patience. He provided some of the best customer service I’ve experienced, and I’m so thankful for all of his hard work and help.

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Yes definitely recommending Covert Collision to everybody

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Very satisfied with the results of the repairs on my Camry.

Customer Service

Excellent customer service by all the employees

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