Crabtree Collision Center
In operation 35 years, 16 years at this location.
Crabtree collision center is conveniently located in Watertown, CT. Our goal is to provide our customers with high quality repairs. We also provide customer communication throughout the repair process by text and email for our customers. Crabtree collision center has been serving Connecticut with quality auto body repairs. We stand behind our product 100% ! Here at Crabtree collision center we want to keep you as a customer for years to come. We can handle your claim from start to finish. We will administer your insurance claim for a precise and hassle free repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional service. Great communication. Mike was wonderful to work with.
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 0.5/5.0 -
Better care must be taken with vehicles repaired
Repair Quality - 1.0/5.0 -
Car was not fully painted. Only metal portions. Side molding with Rav 4 emblem removed. Body shop promised a plain white molding replacement. Portion of roof rack damage. My wife who owns the car is very UNSATISFIED.
Customer Service - 1.0/5.0 -
NOT SATISFIED
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look good as new. Went above and beyond to ensure the car was fixed in a timely manner.
Customer Service - 5.0/5.0 -
Customer service was great, everything was throughly explained
My Experience - 5.0/5.0 -
Very professional team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team! Job was well done
Customer Service - 5.0/5.0 -
Very professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michael Mordoff went beyond and in making sure my car was repaired and dealing with insurance issues .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I if I texted them, they got right back to me
Customer Service - 5.0/5.0 -
I believe my person Mike got back to me every time I texted him
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
While I do not wish anyone has an accident; if a friend or family member were to need car repair; I would not hesitate to highly recommend Crabtree Collision Center.
Repair Quality - 5.0/5.0 -
I am highly satisfied with the quality of the repair work don on my car. Experienced, skilled & conscientious overall & in attention to detail.
Customer Service - 5.0/5.0 -
The customer service was exceptional, I found the 2 estimators, Rich & Kate, professional & caring. They kept up communication with me & assisted me in this process with their experience & expertise in a way where I felt thoroughly informed & supported. And that addressed & lessened my stress or concern with authentic kindness & confidence that all would progress smoothly to a positive outcome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with both threre customer service and the quality of repair done to my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and helpful staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was patient and continued to work the insurance company on my behalf.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed to my satisfaction and the total detailing of the entire automobile was an added surprise. Great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful customer service
Likely to Recommend - 5.0/5.0 -
Clean
Repair Quality - 5.0/5.0 -
Excellent customer service and quality work
Customer Service - 5.0/5.0 -
Excellent customer service and quality work
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My side panel isn’t glued on properly still see space in between
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work!
Repair Quality - 5.0/5.0 -
The repair was done completely well. Staff ensured we were satisfied.
Customer Service - 5.0/5.0 -
Customer service at Crabtree Collision was friendly and attentive.
Likely to Recommend - 5.0/5.0 -
Muy probable
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 0.0/5.0 -
When I was originally scheduled for the repairs, they told me it would take one week. I dropped it off on Monday when I called on Wednesday he said it hadn’t even been assigned to anybody yet so it was obviously gonna take a lot longer so I decided to pick it up and return it after an occasion I had coming up when I returned it he said two weeks, but an actuality they had it for three and when I picked it up today, the door wasn’t lined up. They tried to fix it while I waited. I wasn’t satisfied with the way it was lining up. I asked for a manager he came out and looked at it and now I have to go back to have that fixed as I was picking up at closing time.
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
I have to bring it back today because the front and back door scrape when you open the back door it’s not lined up at all when I went to pick it up. I pointed it out to them. They tried to fix it, but they just made it worse and tried to tell me that that’s fine then finally the manager came out and he said I’ll have to bring it back after they had my car ready for three weeks. They’re still scratch on the back bumper that wasn’t touched that was hard for me to see when I picked it up because it was pouring out and also every time I called them to find out what was taking so long they blamed Travelers and said that you guys didn’t approve the Supplementals.
Customer Service - 1.0/5.0 -
When I first dropped off my car, they told me it would take a week and I called them a couple days after they’ve had it. They said it hasn’t even been touched yet. Hasn’t been assigned to anyone so I said I will need the car for Friday, so I’ll pick it up and bring it back when I brought it back. They told me it would be ready in two weeks. Then their app told me a month and it was ready in three weeks, but the job was not done well.