Crabtree Collision Center
In operation 35 years, 16 years at this location.
Crabtree collision center is conveniently located in Watertown, CT. Our goal is to provide our customers with high quality repairs. We also provide customer communication throughout the repair process by text and email for our customers. Crabtree collision center has been serving Connecticut with quality auto body repairs. We stand behind our product 100% ! Here at Crabtree collision center we want to keep you as a customer for years to come. We can handle your claim from start to finish. We will administer your insurance claim for a precise and hassle free repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Was not happy that I had to wait 24 days for my vehicle to be ready.
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
1 month my care fixing I called they said tomorrow, tomorrow pass and I haven't got my car yet
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend the shop and would gladly return for any of my own services.
Repair Quality - 5.0/5.0 -
The staff, service and repair were great!!!
Customer Service - 5.0/5.0 -
The staff were all great. Very responsive, kept me up to date on all progress of my vehicle.
Likely to Recommend - 5.0/5.0 -
Would definitely recommend.
Repair Quality - 5.0/5.0 -
I was very pleased with the work that was done on my car. I was pleasantly surprised that they even cleaned my car so it looked like new.
Customer Service - 5.0/5.0 -
Customer service was very pleasant and easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Toyota is the best!! The process was very smooth and the staff is very professional, respectful, caring and Amazing!! Love Toyota because they have always made my experience with them exceptionally Awesome 100% every time! Toyota please keep up the great work it's all worth it and very grateful to have been given the opportunity to work with you! Toyota #1💜
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Very satisfied, exceeded expectations.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with and timely repairs made!
Customer Service - 5.0/5.0 -
Same
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job on the car that shine very very shiny I give you a 10 ++++
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ve already made a recommendation to a friend for Crabtree services
Repair Quality - 5.0/5.0 -
My car looks beautiful. No trace of any damage.
Customer Service - 5.0/5.0 -
Everyone I encountered and worked with at crabtree was very friendly and very professional. Katie was wonderful to work with, gave me regular updates and took a lot of of the stress off a stressful situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great work but they were never on point with when they were going to be done. It is never good to give a specific date and time if it is unsure. I had to call multiple times for an update and had to call for information to be sent. Granted, it was around the holidays, but they should have been honest about the wait time and I would have brought my car at a later date rather than having to need a rental for almost a month. But great work! Customer service was great too when called.
Customer Service - 4.5/5.0 -
I had to call a few times for updates. But very nice and helpful every time.