Craft Collision Center, LLC

4.9 (415reviews)
100%
7738 Hwy 109n,  Lebanon,  TN  37087

Craft Collision Center is a family owned business that has been serving the community since 2001. Our goal is to provide you with high quality repairs on a timely basis. We work with ALL insurance companys. Let our family help your family get back on the road!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (415)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding craftsmanship, with many noting repairs that looked better than before or even brand new. The friendly, professional, and accommodating staff received high marks across numerous reviews. Timeliness was frequently highlighted, including same-day completions and early finishes. Several long-time customers expressed strong loyalty, repeatedly returning and recommending the shop to friends and family. A few customers noted they had to proactively call for status updates rather than receiving proactive communication, and occasional minor issues with returned vehicles were mentioned, both areas customers suggested could be improved.
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"... truck and in less than 48 hrs I had my truck back. Baseball size hail and you cannot find one dent, I not exaggerating. Great people to work with." Read more
"Extremely pleased with the results we have received from Craft Collision!"
"Craft collision did an excellent job on repairing my 2018 Toyota tundra"
"... the repairs to my car. It is a 20 year old car and the paint matched perfectly." Read more
"... and shop staff at Craft was second to none, and the craftsmanship of the guys in the shop was flawless!" Read more
"... black f150. I was given a date to drop the truck and in less than 48 hrs I had my truck back. Baseball size hail and you cannot find one dent, ..." Read more
"Finished a day early and it looked great!"
"... years. The work on the Subaru was exceptional and having the work completed significantly sooner than you estimated was very much appreciated." Read more
"Excellent work. Quick turnaround. Very friendly staff. Would not take my car to anyone else."
"They found something else wrong and it took longer. It was understandable, but frustrating that I didnt ..." Read more

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My Experience

Excellent service with focus on details to ensure damage was fixed just like my car came off the assembly line. Appreciate all you did to resolve our issue.

Likely to Recommend

Would absolutely recommend without hesitation.

Repair Quality

This is the second time in ten years that I have used Craft and in each instant their work was perfect, honestly priced, and the staff a pleasure to deal with.

Customer Service

One of the nicest groups to deal with.

Returned Clean

My Experience

The team was really helpful and upfront about delivery times, etc. They are friendly and made the process easier.

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My Experience

Great people to work with and did a excellent job on my 2009 Explorer

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Repair Quality

Great service. Very Good work. Staff helpful and friendly. Did what they said at the time they said and the cost they said. Very satisfied!

Customer Service

Returned Clean

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Already recommended

Repair Quality

Perfect serivce, drop off and the job was completed well.

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Returned Clean

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Repair Quality

Excellent work looks better than new

Customer Service

Very friendly

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Repair Quality

They did a excellent job I was very pleased and impressed how great of a job they did on fixing my car looks brand new again would most definitely recommend anyone to them

Customer Service

Great

My Experience

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Returned Clean

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Love this company!!

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Repair Quality

Kevin and his team handle all my work trucks and my personal ones as well. They are awesome! I would recommend these guys to anyone.

Customer Service

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I am very happy.

Repair Quality

I am very happy with the repairs to my car. It is a 20 year old car and the paint matched perfectly.

Customer Service

Everyone was really nice.

Returned Clean

Likely to Recommend

Only recommend Craft Collision

Repair Quality

Excellent work. Quick turnaround. Very friendly staff. Would not take my car to anyone else.

Customer Service

Perfect.

My Experience

Everything was great!