Gerber Collision & Glass - Lebanon/Murfreesboro Rd

Likely to Recommend - 0.5/5.0 -

They need to be closed down

Repair Quality - 0.5/5.0 -

It took two months for repairs to be done not completed but done repairs only started after I had to make calls to locate parts and get other people involved

Customer Service - 0.5/5.0 -

I will never go there again and farm bureau should not use them for anything in the future

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

I'm glad my tires and other parts were replaced. However my car has been making weird sounds every time I drive now...

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Wonderful people to work with! The job was nothing but perfect!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great people to work with and the job was completed perfectly!

Customer Service - 5.0/5.0 -

Very friendly

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Did not get or clean out all broken glass. Left the 3 row seats very dusty.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs look good.

Customer Service - 5.0/5.0 -

All of the people I dealt with were all very professional and nice, and they even drove my repaired work van back to my office in Lebanon.

Returned Clean

My Experience - 5.0/5.0 -

Very professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will be using them again

Repair Quality - 5.0/5.0 -

We've experienced no problems with the repairs

Customer Service - 5.0/5.0 -

Very friendly and seemed eager to please

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’ll tell everyone I know!

Repair Quality - 5.0/5.0 -

Best car repair experience EVER!!

Customer Service - 5.0/5.0 -

Gerber Collision Lebanon is the greatest. They worked with me on schedule changes several time with absolutely no problems.

Returned Clean

My Experience - 5.0/5.0 -

Job was completed within time frame estimate. Received several texts throughout the process updating me on the progress. I called closer to time letting them know I would be leaving for vacation and requested an early pickup time. Mary Tom went above and beyond to make that possible. Very satisfied with the work completed.

My Experience - 5.0/5.0 -

Thanks for everything

Likely to Recommend - 5.0/5.0 -

Already done another estimate with them

Repair Quality - 5.0/5.0 -

Truck looks good I am satisfied with it

Customer Service - 5.0/5.0 -

Customer service was very nice and kept me informed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great got the car in and out in a timely manner. This is the only place I take my car to.

Customer Service - 5.0/5.0 -

Everyone is always great!

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Still one of the damage is not taken care and other one not fied properly

Customer Service - 2.5/5.0 -

Not fixed or missed one of the damage and not fixed properly

My Experience - 5.0/5.0 -

Looks great! Thanks for a job well done! Very professional!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job, car looks awesome. No indication of any damage

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean