Caliber - Lebanon - West Main St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very helpful
My Experience - 5.0/5.0 -
The had my car fixed before the estimated time and the car looks great thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was fast and super friendly. I loved the texting feature that kept me informed of the repair progress. I was surprised and delighted that my whole car was cleaned and detailed after a bumper repair. The experience was first class!
My Experience - 5.0/5.0 -
Merrick and Mary have good relationship with their clients. The building appeared clean and the workers of good manners and actions. Appreciate their work and care.
My Experience - 5.0/5.0 -
Everyone was really professional and friendly! They kept me updated about the car. They also got the job done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job with the repair. Kept us up-to-date on the progress of the vehicle and even cleaned and washed the entire van not just the area that was repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so grateful for the ease of repairing both of my vehicles. It was so convenient to contact the agent and set up all the repair and car rental. We are big Farm Burrau fans in our home and would recommend this company to all my friends and family. Also noted the repair shop was a big fan too.
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0 -
Based on the estimate and ratings that's why we choose Caliber
Repair Quality - 5.0/5.0 -
We were kept informed on the progress of repairs. After getting my SUV back it had been washed and cleaned like new. The repairs were done pretty flawless everything was repaired as pre-collision.
Customer Service - 5.0/5.0 -
I liked the contact of updates by txt msg They made themselves available for any questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on repairing the cosmetics damage from accident debris. Color match looks the exactly the same.
Customer Service - 5.0/5.0 -
David kept us updated in a timely manner.
My Experience - 0.0/5.0 -
They didn’t make sure that all my headlights were working when they handed my car back to me. With the amount of front end damage I had it is common sense to me that they would have checked that. Specially since i had mentioned that it was out after hitting the deer. Thankfully it was an easy fix and I didn’t have to take out back in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My technician was Jayme, and she was so helpful not only did she do an amazing job and get my car completed before the original date she also kept constant communication and updated on my car. I had an amazing experience with caliber and I am glad I chose them to repair my car!
My Experience - 5.0/5.0 -
So excited to get my car back and to see it in perfect condition! I’d absolutely recommend Caliber Collision to anyone!
My Experience - 5.0/5.0 -
Merrick was very helpful explaining and answered all my inquiries. He’s professional and well mannered. In today society we need more like him. He is an asset for Caliber. He followed up letting me know when it was ready. It was sooner than I expected. I would recommend Caliber.
My Experience - 0.0/5.0 -
Car needs to be taken back in- was returned without active break assist installed, which was part of the damage done to the front bumper
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased how Jayme kept me updated with the progress of repairs. The workmanship on the repairs was great. I am very pleased with the service received from Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend to anyone.
Repair Quality - 5.0/5.0 -
Merrick was great the whole process and kept me up to date on all repairs. Very satisfied.
Customer Service - 5.0/5.0 -
Customer service has been great from the front desk to merrick. The lady on the front desk is an angel.