Caliber - Lebanon - West Main St

4.7 (2,975reviews)
94%
1504 West Main St,  Lebanon,  TN  37087

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,975)

My Experience

Everything was perfect.

Likely to Recommend

Repair Quality

Everything was great, especially Merrick, he kept me updated the whole way through. I would definitely use your business again, thanks.

Customer Service

Returned Clean

My Experience

The whole transition was seenless!!! THANK YOU, THANK YOU!

Likely to Recommend

Repair Quality

Perfect

Customer Service

Jayme was awesome

Returned Clean

My Experience

The work was completed on time with a quality repair job.

Likely to Recommend

I already have and will continue to docso

Repair Quality

Excellent, I would give it a 12 on a 10.

Customer Service

Kindness and Professionalism

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Merrick was very helpful , great communication on updates with my repairs , and kind. I am very pleased with my experience with you guys .

My Experience

They did a great job on my truck .i am very happy . Great staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

David was great to work with! I appreciate how timely he kept me informed and the team did a great job. My car looks great.

Customer Service

Likely to Recommend

Affordable pricing and quick service

Repair Quality

Absolutely amazing service my car looks better than ever. Thank you to Merrick and the whole team

Customer Service

Polite and friendly the whole process

Returned Clean

My Experience

Everyone was nice and made sure things were going as it should. Very pleased with the process and the work.

Likely to Recommend

The work was done well and the communication during the job was excellent

Repair Quality

Job was done well

Customer Service

Staff was very helpful and kept me informed throughout the process.

My Experience

Everything was perfect. Staff was excellent and kept well informed with repair process

Likely to Recommend

Repair Quality

Issue was resolved quickly

Customer Service

Returned Clean

My Experience

Fantastic job. Thanks to Calibers for a thorough and detailed estimate which identified damages that were not addressed by the insurance company. As a result, my car was repaired fully above what the insurance company intended to pay. Thanks again Calibers.

Likely to Recommend

Repair Quality

From the first day my vehicle was brought in for repair, I felt that care and precision were at the top of their customer service protocol and work. I was greeted with confidence from the front desk to the acceptance of my vehicle. I was updated periodically about the progress of my vehicle, and precisely when they told me it would be. The completion of my vehicle was done professional and satisfactorily. I was impressed with the detailed estimate which gave them more definite damage compared to what Progressive had estimated. Thanks to Caliber for a job well done.

Customer Service

Good job

Returned Clean

My Experience

Your people go the extra mile to do a great job to repair your car. It’s done in a timely manner and you get frequent updates on the repair progress. My service writer Merek was fantastic and kept me informed on the entire process.

Likely to Recommend

Already recommended to my son for a repair

Repair Quality

Merek went beyond great to ensure the best of care that my care was back to Like new. It only had 3800 miles on it. So pleased .

Customer Service

Great great great. Text update were fantastic so that I knew exactly what the status of my car was.

Returned Clean

My Experience

Great job bringing my car back from the accident.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I didin't receive an updates when my car was being repaired.

Returned Clean

My Experience

Communication was good throughout the process and the vehicle repairs look nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks great

Customer Service

Very helpful and knowledgeable

My Experience

Likely to Recommend

I would recommend them to everyone

Repair Quality

Customer Service