Craft Collision Center - Moneta

4.9 (1,197reviews)
100%
12281 Moneta Rd,  Moneta,  VA  24121

In operation 38 years, 12 years at this location.

At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,197)

My Experience

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Repair Quality

Customer Service

My Experience

Looks like new! Brad was excellent describing the work and keeping us informed.

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Customer Service

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Repair Quality

They were great!

Customer Service

Absolutely fantastic. I was consistently updated

Returned Clean

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Customer Service

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Customer Service

My Experience

Nice work. Just need to make sure the interior is cleaned well before being handed over to the client.

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks.

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Everyone was friendly and helpful.

My Experience

Great service! We worked with Brad and Sarah they are the Best!

Likely to Recommend

I would gladly recommend they go see Brad

Repair Quality

Exceptional service, Brad and Sarah are the very best!

Customer Service

Exceptional service Brad and Sarah

My Experience

I had a wonderful experience with Craft Collision. They were professional, courteous, timely and communicated every step of the way. Brad Johnson was great and my car looks like new. Would highly recommend Craft Collision in Moneta.

Likely to Recommend

Absolutely!

Repair Quality

First time using Craft Collision. Excellent service, communication and timely repair. Brad Johnson was awesome. Hoping never to use again but will refer anyone who needs collision repair. Great job!

Customer Service

Brad Johnson and staff were great

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Customer Service

My Experience

Everything went good

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Repair Quality

Customer Service

Every one was very nice and helpful

Returned Clean

My Experience

My Experience

The body work and paint match is perfect. I cannot tell my truck was damaged. Brd communicated with me and was very professional. If I ever need more body repair I would definitely go back to Craft Moneta.

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Repair Quality

Brad treated me with respect and made sure that my truck was repaired correctly.

Customer Service

Returned Clean

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Repair Quality

Repair was spotless, as good as new! In the above and beyond category, the interior was ,I’m afraid , filthy. I’m sure they had to work as hard inside as out. I expected the outside to look new but was pleasantly surprised with the inside!

Customer Service

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Customer Service

My Experience

Very service orientated. Gave us a daily update via email/text. Paint job is excellent considering the color is an upgraded gm specialty car color. Excellent match. Sarah and hunter both are easy to work with and very informative. I will definitely pass on the name to friends and relatives. A rated perfect score of ten. Thankyou thankyou!

Likely to Recommend

We will definitely recommend

Repair Quality

Very satisfying with work performed.

Customer Service

Sarah is very easy and nice to deal with.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Nice job. Looks great

Customer Service

Sarah was very nice and Brad explained the process/ expectations. Well done

My Experience

One headlight was replaced, different then what was previously installed. That was fine. Brad worked hard to find a similar headlight but I needed the truck back sooner. He found an oem headlight and got the truck back quickly. Which I needed to drive to work in the snow. The issue is the bulbs were replaced. The original were aftermarket led. Now they don’t match nor are they as bright. The lights worked before the repair was preformed. The headlight assembly needed to be replaced because it was cracked.

Likely to Recommend

Did a fabulous job! Brad Johnson was exceptional in explaining the work. Hats off to Justin the location manager for having caring professional and friendly people on the staff. I would rate this location 100%.

Repair Quality

The work was great and I am so pleased with the end result. You would never know that something had happened.

Customer Service

Friendly, courteous and knowledgeable. I would highly recommend this business to anyone looking for honest and great service.