Craftsman Collision USA
In operation 12 years.
At Craftsman Collision USA, we have been trusted for our auto body repairs for 40 years. And we back our repairs with a lifetime guarantee. We stand out for being helpful, honest, and straightforward in how we do business with our valued customers from Long Beach and the surrounding areas. Whether an insurance claim or if you're paying for your own fender bender, we'll present you with repair options in a clear manner and we keep you informed at every step of your repair. Call us today to request an estimate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, clean car. I’m happy.
Customer Service - 5.0/5.0 -
Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car looks better than it did before the accident! I love that Angie sent me a daily update so that I had an idea how long I would need my car rental. The fact that my car was done two days earlier than the estimate was an extra bonus. Thanks so much for the wonderful service and care!
Likely to Recommend - 5.0/5.0 -
I have already recommended it to several people.
Repair Quality - 5.0/5.0 -
Craftsman Collision did an amazing job of putting my car back together after a hit and run accident. They kept me updated daily on the progress and my car was even done two days before the projected date, all detailed and beautiful.
Customer Service - 5.0/5.0 -
Craftsman Collision did an amazing job on my poor car after a nasty hit and run collision. They kept me updated daily on the progress and my car was even ready two days before the projected date. My car looked as beautiful as the day I bought it. I hope I’m never involved in another accident, but if the occasion arises. Craftsman Collision is the place to go.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was ready in record time. They took care of it fast and staff is super helpful/professional. I trust them to do a great job and they even washed my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! I was often updated and provided with a link with the status of my car. Clay was very thorough and helped assure of what will be done to the car. Thank you Craftsman for the quality of the service provided and the regular updates. My car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, expert paint matching and professional service!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, very happy. Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m extremely grateful for the time and effort you guys put into delivering such excellent results. And, I would recommend your services to my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, friendly, and responsive service. The repair looks great.
Customer Service - 5.0/5.0 -
Very friendly and attentive service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend to family and friends.
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We have trusted the repair of our Lexus to you folks on many occasions and are appreciative of the courtesy and professionalism of your staff. Thank you!
My Experience - 5.0/5.0 -
Fantastic service and pleasant people
Likely to Recommend - 5.0/5.0 -
Great place nice accommodation
Repair Quality - 5.0/5.0 -
Experience could not have been better. James and the lady at the front desk could not have been nicer and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! It looks brand-new like the original flare. I especially appreciate how the paint job looks flawless so you can't tell that any work has been done (we have all seen cars were it is obvious where repairs have been made)
Customer Service - 5.0/5.0 -
It is a necessity but nobody really looks forward to needing the services of a collision repair establishment so it was so helpful to welcomed by the smile and genuine concern of Angie. From the moment I walked through the door I was aware that Craftsman Collision USA was not an ordinary collision repair business. I was warmly greeted when I walked in and I noticed that the office did not have a cluttered, unkept appearance like other collision repair businesses that I had visited. Angie patiently listen to my story and then called for an estimator to help me. My estimator was James and I appreciated many things about him that I had not experienced at previous collision repair establishments. First he began by asking me what had happened to my car and his expression mirrored exactly how I felt about coming outside to find my car damaged! Second, he then did a thorough vehicle inspection thoroughly explaining the vehicle damages in a way that I was able to understand and what would be required to repair them. Third and looking back probably the funniest part was how he in a nonjudgmental way caused me to realize that what I was calling the fender of my car was really the flare (the place where the damages where located). Moving forward to the repairing of my car, I appreciated how I was made aware of the option to order the needed part right then so that my car could dropped off and the repairs begun right when the part arrived. And that is exactly what happened. In the morning on January 5th, 2026 I was notified the part had come in and I dropped off my car. On January 6th 2026 in the afternoon my car was ready to be picked up!!!!!! (Yes I know this sounds crazy but this is exactly what happened!)
Returned Clean
My Experience - 0.0/5.0 -
Upon picking up my van is go to adjust my seat and the control cover to adjust the seat came off.i showed Carlos and he poped it back inplace.Later after going home I was giving my van a once over and noticed defects in the work and missing cap to the radiator overflow. Also the mud guard in the tire well was not replaced the old damaged pie e was kept and used. I went back and showed Carlos my adjuster he asked me to bring it back next week to get it corrected and get answers as to why this happened. Im very upset because now I have to go back and be out my van and not have transportation to take my kids to school or go to work.i have pictures if you need also my ac light dash light keeps flashing and only hot aire comes out