Craig Smith Collision Center
North Central Ohio's best Auto and RV collision repair center. We work with all insurance companies. Lifetime guarantee on all workmanship. We believe in high quality repairs, excellent customer service, and we demonstrate a commitment to honesty, safety and integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and got my car finished before my rental was due to go back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was very helpful and patient with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Bringing mustang in when available
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service with a smile
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were absolutely great with me!
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a car repaired by another shop and they did a horrible job. I was so overjoyed that Craig Smiths standards are so much higher.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, everyone friendly and helpful. End result is awesome. They checked everything and fixed it if necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Start to finish an excellent stress free experience, my car looks beautiful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The body work is very good. I have to return in April to get the correct headlight installed once it arrives. And again, it has a problem not starting. Never before I dropped it off.
Repair Quality - 4.0/5.0 -
It would have been a 10 but my truck now won’t start. I have never had my truck not start. Now I have been stranded 2x in 3 days
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can tell that John and Monica place a priority on good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Very good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great people and quality
Customer Service - 4.5/5.0 -
Thank u
Returned Clean
My Experience - 5.0/5.0 -
They were amazing! Only took a week since they needed extra parts. Kept me in the loop on everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing! Kept me in the loop and did everything amazing! Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from the team in the collision center! Couldn’t be happier with the communication and the effort to get us our vehicle back before we left on a vacation!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My dodge emblem is missing from my new grille, which was in place prior to the accident. My left headlight assembly is chrome instead of black, as black is what should be in place and included on my vehicle with the blackout package. The liner under my left finder isn't fitting under the finder trim properly and the finder trim is still scraped up from the accident. There are also two chips on the tip of my hood that were not filled and were incompletely touched up with paint. I also want to mention that I have noticed a significant thud sounding jolt that occurs when placing my vehicle in reverse from park. I would like the above mentioned issues rectified as soon as possible, thanks for all your hard work thus far!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The front looked great, just not sure why the new part did not have a place for my front plate that used to be on my truck.
Customer Service - 4.5/5.0 -
Always room for improvement. They were pleasant and very knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John, was a big help in walking me through the process from day 1. Very satisfied. Thank you.
Customer Service - 5.0/5.0 -
Same answer as before
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Explained and answered all my questions, car looked great!