Craig's Automotive Collision Center
In operation 43 years.
Full collision service: Paint, Body, Structural, Frame, Light Mechanical and great customer service. Craig's has served the Spokane area for over 40 years. Pride in workmanship is always at the top of our objectives. Insurance work always welcomed. Visit us next time you need a collision specialist. Big enough to serve you and small enough to know you. Thank you for choosing C R A I G' S. We are remaining open to serve our community at this time. Photo estimating available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job with repairing my vehicle. They kept in constant communication about the repairs, and made the process seamless.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do excellent work my 3rd time in 2 years
Repair Quality - 5.0/5.0 -
Very great work
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
Car looks great and was so clean. Wish it could have been done sooner but understand that it must be done well and right. I was surprised by the extended timeline, so you might be better on the updates.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I took the survey twice already.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have many times
Repair Quality - 5.0/5.0 -
very nice guys they do great work
Customer Service - 5.0/5.0 -
I trust them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve had work done here twice. The work, communication and service are terrific!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan and Erik are very professional and Juan made it so easy to handle the claim and even the rental car process
Likely to Recommend - 0.5/5.0 -
Terrible customer service and scam artists.
Repair Quality - 0.5/5.0 -
After getting my truck back for the second time and taking it to another shop to have it looked through. There was more damage to my brand new truck after I picked it up and the shop had completed the work. I would t hire this shop to fix a Barbie jeep. They do not care about their customers or the quality of repairs being made to the customers vehicles. The owner is very disrespectful when you call them out on their pour workmanship.
Customer Service - 0.5/5.0 -
The owner is not pleasant to work with. When you call them out for the lack of care with customer vehicles the owner gets very deranged and acts out of pocket.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If I could give you a 100 I would✌️
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric and Team were outstanding to work with. The rig was fixed sooner than expected and perfectly cleaned up like brand new again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Eric was very informative throughout the whole process! Wasn’t cheap though by any means!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
We love Craig's. We DON'T and WON'T go anywhere else.
Repair Quality - 5.0/5.0 -
Craig's did a great job fixing my van and EXCELLENT and fast service.
Customer Service - 5.0/5.0 -
They listened to my concerns and explained everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was very helpful and communicated with me about any changes
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Went above and beyond and was incredibly personable and thorough. Thank you!
Customer Service - 5.0/5.0 -
Juan was awesome, knowledgeable, and warm.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Craig's is the best! They did an excellent job, restoring my Kona to it's pre injury state.. they did an excellent clean up job and detailing