Craig's Automotive Collision Center

4.9 (911reviews)
97%
6321 N. Cincinnati,  Spokane,  WA  99208
Bot
Shop AssistantSparkles

In operation 43 years.

Full collision service: Paint, Body, Structural, Frame, Light Mechanical and great customer service. Craig's has served the Spokane area for over 40 years. Pride in workmanship is always at the top of our objectives. Insurance work always welcomed. Visit us next time you need a collision specialist. Big enough to serve you and small enough to know you. Thank you for choosing C R A I G' S. We are remaining open to serve our community at this time. Photo estimating available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (911)

My Experience

Juan and Erik are very professional and Juan made it so easy to handle the claim and even the rental car process

Likely to Recommend

Terrible customer service and scam artists.

Repair Quality

After getting my truck back for the second time and taking it to another shop to have it looked through. There was more damage to my brand new truck after I picked it up and the shop had completed the work. I would t hire this shop to fix a Barbie jeep. They do not care about their customers or the quality of repairs being made to the customers vehicles. The owner is very disrespectful when you call them out on their pour workmanship.

Customer Service

The owner is not pleasant to work with. When you call them out for the lack of care with customer vehicles the owner gets very deranged and acts out of pocket.

Likely to Recommend

Repair Quality

Customer Service

If I could give you a 100 I would✌️

Returned Clean

Likely to Recommend

Repair Quality

Eric and Team were outstanding to work with. The rig was fixed sooner than expected and perfectly cleaned up like brand new again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Eric was very informative throughout the whole process! Wasn’t cheap though by any means!!

Returned Clean

Likely to Recommend

We love Craig's. We DON'T and WON'T go anywhere else.

Repair Quality

Craig's did a great job fixing my van and EXCELLENT and fast service.

Customer Service

They listened to my concerns and explained everything

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Eric was very helpful and communicated with me about any changes

Customer Service

Returned Clean

Likely to Recommend

I already have!

Repair Quality

Went above and beyond and was incredibly personable and thorough. Thank you!

Customer Service

Juan was awesome, knowledgeable, and warm.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Craig's is the best! They did an excellent job, restoring my Kona to it's pre injury state.. they did an excellent clean up job and detailing

Likely to Recommend

I have recommended two different neighbors recently

Repair Quality

Craig's is the best shop in town by a significant margin. Their quality and attention to detail is top notch. High quality paint materials and excellent color matching.

Customer Service

Erik exceeded all of my expectations.

Returned Clean

Likely to Recommend

Repair Quality

Beautiful work

Customer Service

Easy process

Returned Clean

My Experience

Fantastic company if there is ever a need for vehicle damage repair. Great group of professional employees who provide honest and customer friendly services. Couldn't be more pleased with results.

My Experience

Service was excellent from beginning to end. And, the employees are exceptionally thorough in their job I highly recommend this friendly business!!

Likely to Recommend

Repair Quality

Best work in town

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Second time I've been here, satisfied each visit. Went out of my way to come back, will again if needed.

Customer Service

Straight forward, no confusion anywhere.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Wouldn’t consider anyone else.

Repair Quality

Fabulous job!!! You and your crew are impeccable ! And impressive! 👍

Customer Service

Efficient and caring.

Returned Clean

My Experience

Great job!

Likely to Recommend

Every one should come to your business. Such personalized service

Repair Quality

Such wonderful and friendly experience. Went beyond my expectations.

Customer Service

Such wonderful and friendly service. Went beyond my expectations. Thank you so much for an incredible service