Crash Champions #0005 Carrollton
In operation 37 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There is a gape between headlight and bounat. Driver side door is not properly level ed. Steering is hard and vehicle is turning to right side. Today I found two defects on my vehicle 1 While driving over 60 miles I found vibrations on steering 2. While heading to work my vehicle stopped suddenly and was turned off. After jumping I was able to get to work. I also observed some sound while opening driver door
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service by Becca
Likely to Recommend - 5.0/5.0 -
I already do
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top notch service from beginning to end!! Becca did an amazing job keeping me informed throughout the entire process!! It's nice to know that excellent customer service still exists!!
My Experience - 5.0/5.0 -
They were in contact with me as the service progressed. They did a great job on the car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I enjoyed working with Zach. He kept me informed throughout the week progress on my car.
Customer Service - 5.0/5.0 -
Again, Zach was very helpful in keeping me informed.
My Experience - 5.0/5.0 -
From my first phone call to schedule, I felt completely taken care of. The receptionist was welcoming, knowledgeable, and helpful, and Zach and his team ensured the entire process was seamless from start to finish. I received consistent updates on my vehicle, and they even coordinated a ride to Enterprise, which made everything effortless. Overall, the experience was smooth, professional, and well-organized. I would absolutely recommend Crash Champions to anyone needing quality service and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent service, efficient work, my car is as new as before!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Becca took great care of us. Great repairs, service was friendly and very accommodating. Will definitely continue using crash champions.
Customer Service - 5.0/5.0 -
Customer service was fantastic, Becca did a great job and was extremely friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Amazing Service!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I don't understand why my front right tire pressure was 42 while the others were 30 including the one I was told was taken care of. When vacuuming why were my hand lotions and other things removed while they were not on the way .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff all very respectful and proactive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great and is working as expected
Customer Service - 5.0/5.0 -
Excellent, from initial collaboration with insurance company through final delivery!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent