Crash Champions #0005 Carrollton
In operation 37 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Missing bracket for headlight bulb.
My Experience - 5.0/5.0 -
Zach and Johnathan were very courteous and professional. Everything was done to our satisfaction!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
We are extremely satisfied with the quick and professional service that Jonathan Martinez provided us. Great Job 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions was very helpful and the whole team was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process and meticulous attention to detail until the job was finished. Great experience.
My Experience - 5.0/5.0 -
Everything went well. Thanks for a good job.
My Experience - 5.0/5.0 -
Job was very well done. And I was kept very well informed about the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damage was fixed very well.
Customer Service - 5.0/5.0 -
Kept me fully informed on a daily basis
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was amazing the staff were friendly, timely efficient and kept me aware of the process at all times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already did. My friend BMW got hit on the passenger door. And he has it at Crash Champions right now. Customer name is Raymond Ochs. He has it at one of your places close to White rock Lake.
Repair Quality - 5.0/5.0 -
Johnathan is a class act. Variable professional and very very knowledgeable. He always kept me informed on my car. And made it look like new thank you Crash Champions.
Customer Service - 5.0/5.0 -
Everybody was friendly, and very, very professional with the work. And Customer service was awesome.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend crest champions to all my friends
Repair Quality - 5.0/5.0 -
They did a great job. It was quick and it looks really wonderful. The service was also excellent.
Customer Service - 5.0/5.0 -
The rep I had was excellent he kept me informed all the steps and even because of the ice we had a delay. He was still kind enough to let me know that we had to delay it one day. I was very satisfied thank you so much.
Returned Clean
My Experience - 0.0/5.0 -
There is fresh damage in form of two paint gouges on the top of the hood. Apparent witness marks done when previous bug deflector was broken while being removed from the hood. Becca was notified and took photos prior to the Ford being received by me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were professional, understanding and courteous and not to mention fast!
Customer Service - 5.0/5.0 -
Jonathan was professional and efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jonathan is great. Very helpful and knowledgeable.
My Experience - 5.0/5.0 -
My Grand Cherokee looks great! Thx again CC!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Johnathan was amazing. Very helpful, answered all my questions, sent regular updates. Excellent service. Also the person at the front desk was helpful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only "comment" - The windshield washer reservoir required replacement. When I got into car, the display advised low on fluid. Stepped back in to get fluid added - took the 1 galloon and did not fill to top - but most importantly I wanted to get fluid and make sure not leaking. NOW as I am writing this - I do not believe I have needed the wipers, so I have not used wipers / wash. I will do so at the next driving time, to confirm working properly. It has been cold, don't believe so cold to freeze washer fluid. Hopefully!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great! Looks brand new.
Customer Service - 5.0/5.0 -
Johnathan Martinez was very good at keeping me updated on the status of repairs by email, text and phone.