Crash Champions #0006 Irving
In operation 33 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John was great and kept me up to date on what was going on with my vehicle each step of the way!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I’m going to reach out tomorrow, but my lock on my door handle doesn’t work. I’m assuming it has to be programmed with the fob. Also, my door jam sticker was removed and never replaced.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
He did amazing!! And repaired it with no issues! Thankx!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend but still have them double checked because of my experience
Repair Quality - 2.5/5.0 -
There was scratches on the hood when it was given to me, when we got home we noticed there was a part underneath the front end of the car that’s coming off, we haven’t had a chance to take it back due to busy schedules and it’s so inconvenient to do so having it barely given back to me all “fixed”. The employees who attended me were sweet no complaint on their behavior. I get things don’t always get put back correctly on accident or for whatever reason im just dissatisfied my car wasn’t given back to me at its 100%.
Customer Service - 4.5/5.0 -
The customer service was good
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was great at keeping me informed along the way and answered all the questions that I had!
Likely to Recommend - 5.0/5.0 -
Did great work and completed in a timely manner.
Repair Quality - 5.0/5.0 -
Responsive and timely repairs.
Customer Service - 5.0/5.0 -
Responsive and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Worst service I ever had in my life. John and the Manager are very rude. Be polite to the customers and help them atleast if you can’t fix the cars go and shut your service. Thank you
Customer Service - 0.5/5.0 -
Worst service
Returned Clean
My Experience - 5.0/5.0 -
Muy contento con el trabajo Grasias
My Experience - 5.0/5.0 -
Thank you for your service
My Experience - 5.0/5.0 -
Everything came out great good customer service and got taken care of
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was truly amazing and understanding on working with me to pick up the car. He was communicative and made sure I was up to date when my car got delayed. Thank you John for all your hard work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service manager John was just amazing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John could not have been better. He followed up with me regularly, keeping me informed of the progress. He went above and beyond trying to get parts in sooner than the supplier was estimating. Great all-around communications.