Crash Champions #0019 Park Cities

4.8 (6,700reviews)
95%
5115 Lemmon Avenue,  Dallas,  TX  75209

In operation 22 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (6,700)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair processes, and vehicles returned looking brand new. The team was widely recognized for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular text updates and being kept informed every step of the way. Many noted their vehicles were completed well ahead of schedule, exceeding expectations. A few customers mentioned areas for improvement directly in their feedback, including occasional communication inconsistencies, minor post-repair issues such as sensor malfunctions or loose fittings, and isolated concerns about interior cleanliness. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"i'm super satisfied with the service i received at the Lemmon Avenue location. front desk reception ..." Read more
"... professional body shop in Dallas, Texas. They were fast, very communicative and the work on my car was very high quality." Read more
"Expensive but excellent quality and service!"
"They did a great job. We're very thorough and the car looked like it was brand new"
"Great professional work very satisfied"
"Great service and communication. Also had my car ready 2 weeks early! Incredible work."
"... looked good and I appreciated the fast turnaround. It was ready much faster than I expected." Read more
"Ready 2 weeks before promised."
"Phenomenal job. In and out in less than 4 days. Thank you!"
"... hour away. Final thing that was the most annoying- they called me at 4:55 and told me my car was ready when they close at 5 and told my insurance company. ..." Read more
"Great communication got my vehicle back early looks brand new explained everything very well when picked up and ..." Read more
"Communication every step of the way. FAST repairs. A pleasure to do business with Crash Champions. There ..." Read more
"Great communication and friendly service. Highly recommend!! And provided help along the way."
"... From the estimate process to the drop process to the communication process to the pick up process, you all made it easy and stress free. You all made an inconvenienced auto ..." Read more

My Experience

They did a fantastic job.

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My Experience

The only thing I would recommend is washing the car once finished. I would think that you would be proud of your work and wanted to look as best as possible. Yes, it did sit outside and get dusty, but the markings on the tire were still there and you could tell which area was new. Other than that, I’m very pleased.

My Experience

You are friendly and helpful, I am already bragging to my family friends, thank you for everything. You done a very good job. From now on I am your future customer! I called farmers told them how harp I am!

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My Experience

Excellent service from start to finish. Will be recommending to my family in friends if needed.

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Returned Clean

My Experience

Friendly and competent staff. Timely updates with an easy-to-use online dashboard. Work was completed 12 days ahead of the estimated time frame. Helpful coordination with enterprise rental car. Lifetime warranty on the work. Thank you!!

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Repair Quality

Extremely helpful staff, repair seems well done and was done 12 days earlier than estimated. New alert showed up about head lights after repair - that's the been the only issue.

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Returned Clean

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Returned Clean

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Fast turnaround - very informative about the process from beginning to end.

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Returned Clean

My Experience

Amazing, fast, courteous service.

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Great service, very professional, efficient process to resolve issue.

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Returned Clean

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My Experience

Hi, The service at Crash Champion's was the best. Sarah and the staff were super helpful and patient as it was a slightly complicated event. Thank you. Don

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The staff were super helpful and made the experience easy. Sarah at the front desk was excellent and helped coordinate the repair with insurance. Thank you crash champions.

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The woman at the front desk was really nice and repairs looked fine. Unfortunately, the inside of my vehicle had a bad chemical odor when I got it back - epoxy, paint, something like that. I don't think I would use CC again.

Customer Service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Hasta ahora el carro funciona y quedó perfecto

Likely to Recommend

Why go anywhere else?

Repair Quality

Car looks great! We are from out of town so we could not pick up the vehicle until 3 weeks after the repair. They did not have a problem with it. They must be good since their lot was full of either finished or unfinished vehicles which gives me confidence in their work.

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Everything was handled professionally.

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