Crash Champions #0028 Norman
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
It looks just like the other side. You guys did a really good job. Not hearing any loose rattles, seems like a good repair. Even finished early. I will come to you for any botldy work. Thanks again!
My Experience - 0.0/5.0 -
The windshield window trim is hanging off and broken where it should be connected. The wheel that was replaced is a darker color than the other 3.
My Experience - 5.0/5.0 -
It was a wonderful experience and the staff are truly amazing people. I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I got home, I noticed that there is spot on the bumper where the paint looks like it was bumped up against something before the paint was dry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I felt like the staff were honest and very helpful in addressing the issues I had with my car.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Heather was great. Very helpful, great communication throughout the process. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolute pleasure to work with you guys. Great customer service and work on vehicle was high quality.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Same as my before statement.
Customer Service - 2.5/5.0 -
The overall work was great. I notified them that there was a rattle in the rear end when I dropped it off and the told me that they could not hear it but when I picked it up it was still there. They told me I would have to go back through insurance to see if they would add it and cover it. When someone notifies you that there is an issue from the accident, I should not have to file another claim. It should have been found and fixed before hand so now I will have to have it fixed out of my pocket cause it wasnt included on the original bid sheet even though they were notified of it before and when I dropped my car off for repairs. I also have text messages asking about the sound and got no replies until after my car was completed. Not happy about having an issue now that wasnt there before hand.
My Experience - 5.0/5.0 -
Heather did a great job keeping me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Heather did an amazing job keeping me updated on my repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is the absolute best!! They will ensure everything is completed with the highest quality of repair and attention. We take all of our vehicles to the normal location. Heather is amazing!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I only dealt with Heather and she was very helpful … Thanks everyone that was involved in my repair…
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done the car looks awesome. Thank you so much. You will be our go to and we will highly recommend Crash Champion.
My Experience - 5.0/5.0 -
The team was great and kept in contact with me through the process. Heather was very helpful as this was my first experience using a body shop an hour and half away and the first time using a rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
⭐️⭐️⭐️⭐️⭐️ This team was amazing! Heather kept me updated every step of the way. I live about an hour and a half away, but this is the body shop my insurance covered. My insurance and the rental company didn’t clearly explain the rental process or that I could drop off my rental car at the body shop. The rental company even told me I’d have to return the car to them and they’d give me a ride to the shop. Thankfully, Heather stepped in and let me know I could leave my rental car there and Enterprise would pick it up. She made the whole experience so much easier—I truly appreciate her help and communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paint shows some buff marks
Customer Service - 5.0/5.0 -
Heather was great
My Experience - 5.0/5.0 -
I appreciated the constant communication and quick work that done on my car. Everyone was very pleasant and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was courteous and transparent, keeping me informed every step of the way. I am very pleased with the excellent service I received!