Crash Champions #0036 N Mt Juliet

4.6 (3,982reviews)
92%
220 Industrial Drive,  Mount Juliet,  TN  37122

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,982)

My Experience

They’re good company to have fixer vehicles. I always take mine there and they do a fantastic job

Likely to Recommend

I would recommend them to anybody, family or not

Repair Quality

I always do a great job. I would recommend them to anybody.

Customer Service

They’re always very nice and polite act like they know you it’s a great place

My Experience

Everyone was so nice throughout the entire 5 wk process. When the day came to pick up my Truck, Brian was very patient while I checked it over very carefully and even called Bob over to explain how he made specific repairs to an extreme repair job. All in all I'm pleased and Thankful that only repairs were to my vehicle and not myself. Thank you Crash Champions 🙏

Likely to Recommend

It means alot when people are patient with you when you're dealing with being inconvenienced and stressed in other areas of your day to day life while waiting for your vehicle to be repaired.

Repair Quality

It was a tough lengthy job to the entire passenger side of my Truck. I was nervous about matching the shade of red but looked it over very carefully on the day of pick up and again very thoroughly in different views with the sunlight. It's at close to perfect as could be.

Customer Service

I had some personal issues with the accident in general and Kay was very kind and understanding on day one. Brian, Brittney and Bob were also very polite and helpful. Thank you all for taking such good care of my Truck and showing some compassion as well. ❣️💫🙏

Likely to Recommend

Repair Quality

Car looks great...you can not tell it was ever hit and dented.

Customer Service

Took the car in...got it back in 2 weeks.

My Experience

Good service, car ready before the according time

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

The vehicle had the original damaged wheel on it when I was told the repairs had been completed and arrived to pick up it up. They failed to inspect areas behind the wheel until AFTER noting the damaged wheel was not replaced and found the axle to be damaged. The truck is still in the shop

Customer Service

Courtney did a great job! Although the damaged wheel was not observed at the time of pick up, she handled it with honesty and professionalism.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

My Experience

Crash champions got me back in my car faster than I had anticipated. The repair is so good that you cannot tell there was ever damage. Special thanks to Billy.

Likely to Recommend

Repair Quality

Top Notch

Customer Service

The girls up front and Billy are terrific

Returned Clean

My Experience

My Experience

Everyone was very nice and my car looks great with no delays. I couldn’t think of anything else a customer would ask for or expect!

Likely to Recommend

Repair Quality

Customer Service

Very good time with fixing the cat

Returned Clean

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Repair Quality

At first I was super impressed. Great communication and speedy repair. We went to pick it up and the repair wasn’t right. Said they would fix it and haven’t heard from them for a week. The insurance company and apparently Crash Champions consider it closed. We, however, do not.

Customer Service

At first we were impressed. Great communication and speedy repair. When we arrived to pick up our car, the repair wasn’t right. They said they would fix it and haven’t heard from them for a week. Insurance company and crash champions, apparently consider it closed. We, however, do not. Clearly we are no longer a priority now that we have our defectively repaired car.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff is very nice.

Likely to Recommend

Repair Quality

The ladies in the office were very nice, and explained to me what was going on.

Customer Service

They were great

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

you have an awesome staff.

Customer Service

Returned Clean