Crash Champions #0044 Green Valley

4.8 (6,585reviews)
96%
700 N Gibson Rd,  Henderson,  NV  89011
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In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (6,585)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new or better than expected. The repair work received high marks for precision, including excellent paint matching and thorough attention to detail. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Many customers were pleasantly surprised that their vehicles were completed ahead of the estimated schedule. A few customers noted areas for improvement, including inconsistent proactive updates requiring them to call for status, occasional unresolved mechanical issues upon pickup, and minor finishing details such as cleanliness of the vehicle interior. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"We appreciate your thoroughness, expertise and integrity. Your work was completed with a spirit of excellence and we are extremely grateful. ..." Read more
"Great staff, very friendly atmosphere, top notch repair. I drove pass two repair shops to get to Crash Champion. I had two repairs at this ..." Read more
"Excellent work, communication and they even finished ahead of schedule. By far the best repair shop Ive ever ..." Read more
"I can't say enough how pleased I was with their work, customer service and returning my car spotless!"
"They really do great work and I was satisfied with their work. I would highly recommend them to ..." Read more
"Thank you for taking care of my car. The repairs were done sooner than the estimated date which I appreciate. My car looks as good as new"
"Exceptional work done a week earlier than expected! Thank you to everyone at crash champions for getting ..." Read more
"Took a long time getting my vehicle back, didnt like that. The work done was great."
"My car looks beautiful and it was ready ahead of the anticipated date. Thank you!"
"Completely satisfied with the work. My truck was actually done a day early."
"... for a broken mirror, it took 3 weeks because the dealership kept sending the incorrect item. Crash champions gave me almost daily updates and their communication was ..." Read more
"... professional! They explained everything in detail. They gave us continuous updates and even finished the vehicle earlier than expected. Excellent place to ..." Read more
"I only received updates when I called"
"Car was fixed in a very timely manner. Communication was amazing and it reassured my car was in good hands."
"Communication needs to improve. If parts are not available and if order is placed then communicate when the ..." Read more

Likely to Recommend

Repair Quality

While the bumper was replaced just fine, it has been over a month since I told this location that ever since they installed a new headlight and try to signal with it, I get the notification that the bulb is gone. Besides that, you guys need to work with stores of higher quality, as my car's finished date continued to be delayed due to broken or unusable parts.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great service! Prompt and courteous.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very pleased with the service. Great job, our car looks great Thank you

Likely to Recommend

Repair Quality

We are very pleased with our repairs. We will recommend you to our friends and family.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes kept me informed the whole way through

Likely to Recommend

Repair Quality

Customer Service

Repair took long

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Have already recommended them to friends and fay

Repair Quality

A great company. All of the employees were courteous and efficient. Alex was my contact technician and he was awesome!

Customer Service

Was kept informed through the whole process which was great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional, very informative, super nice. 👍

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire team from start to finish was so incredibly kind! I was nervous about leaving my car but the gave me an estimate on the date it would be done and it was finished six days earlier! I received updates via text just to keep informed on the timeline. When I picked up my car the keys were ready right away and I'm so happy that my car looks brand new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They need to guarantee their work

Repair Quality

Paint job didn't match car. They did not get back to me at all when I asked them to fix it.

Customer Service

Did not get back to me on fixing a problem.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Exactly how I liked it and looks good

My Experience

Great customer service and great work on my truck. Would definitely use them again.

My Experience

Great service and excellent repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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