Crash Champions #0049 Lake Conroe
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0 -
I only received texts…was told 3 different times it would be ready (by text only), and I was never told what needed to be repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the car. And the assistants were very customer oriented
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was well done, absolutely no hassle, it took about the length of time to get it done that we thought, the only negative I can see is the lady that checked us out was pretty matter of fact, almost zero conversation, no thanks for choosing us or does everything look ok, and a smile would have been nice, other than that I have no complaints
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better than expected
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A much needed detailing of inside my jeep was conducted, for which I am deeply appreciative! Thanks guys. Actual repair seems highly competent, evidenced by untroubled handling after the jeep was picked up from repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was communicative, friendly, and made every effort to answer all my inquiries to the best extent they were able. Not to mention the work is beautiful and my car is back to normal after extensive repairs. They made my experience effortless and stressless. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have never had to go through this. Crash Champions really made the process easy. They kept me updated and got my car returned to me looking beautiful and a couple days before the original date, which was great. Monica was very kind and helpful. The insurance app wasn't working at the time of drop off, she kindly sent me images that I needed. I'm very thankful this was all so smooth. Thank you to Brice for the quote of a separate repair that happened from a non insured driver in San Diego. I
Likely to Recommend - 0.5/5.0 -
Horrible experience
Repair Quality - 0.5/5.0 -
Didn’t know my advisors name till a day before the vehicle was meant to be picked up, who then argued that he felt we had had enough communication prior to the first phone call that I had to initiate, my sensors are still displaying errors and there is an audible noise on acceleration now that wasn’t there prior. Horrible experience overall starting with the drop off experience to the issues that should have been fixed prior to pick up.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great. Car was washed and cleaned and returned two days early. Thank you for the great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Have had the need to use Crash Champions twice now. Both times , I’ve been treated with kindness and respect. I was pleasantly surprised by a total truck wash and interior cleaning too 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you, Ms. Monica for all your help! You were wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The person who called to set up the appointment noticed there was a closer location to me and took care of changing the appointment. When I dropped off the car, the rental agency didn’t have a car that was the approved size by the insurance company. While I was on the phone trying to reach the insurance adjuster, the receptionist called Enterprise and started problem solving with them! I got text updates telling me what they were doing and when they expected to be done. My car was ready before promised. The text that told me my car was ready also told me how to take care of returning the rental car. All the way through the process, the service was exemplary and I was hugely impressed and grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the way through the process I was impressed with the service. They went above and beyond to make sure I was cared for. The communication was exemplary as was the service
Customer Service - 5.0/5.0 -
From the first call, where they told me there was a facility closer to home and changed the appointment to the day I picked up my car before promised, the service was exemplary.
Returned Clean
My Experience - 5.0/5.0 -
Looks so good and nice y’all went above and beyond and finished so fast so happy