Crash Champions #0053 Humble
In operation 17 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0 -
Excellent job well done
Repair Quality - 5.0/5.0 -
I have used trash king before and have appreciated the great work that they have done on all the cars that I have brought to them. I am pleased with their work and their pleasant manner. Thank you.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you! Prompt and excellent professional service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Alex and the rest of the staff are all absolutely amazing! Hopefully I don’t need a body shop again, but if I do I will only go to Crash Champions. My car looks new again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so thankful for everything.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
I picked up my car last Thursday and everything was perfect. Today I noticed the front bumper is not fully fixed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I will definitely recommend Crash Champions to all my family and friends
Repair Quality - 5.0/5.0 -
The work done on my vehicle was excellent
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Crash Champions will be my only choice and my strong recommendation to everyone.
Repair Quality - 5.0/5.0 -
The Crash Champions Staff took care of “My Baby” (2002 Lexus SC430) with tender loving care. Quality And Quick.
Customer Service - 5.0/5.0 -
Courteous and Professional regular and frequent updates.
My Experience - 5.0/5.0 -
Great communication, easy paperwork process, very nice, understanding. Overall great job, 10/10 service. Will be recommending to everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looking amazing looks a brand new
Customer Service - 5.0/5.0 -
Very communicative, website was very useful
My Experience - 0.0/5.0 -
I wanted to take a moment to thank you and your team for taking the time to inspect my vehicle. When I first brought my vehicle in, I was concerned about a grinding noise coming from the driver's side that occurred during full left turns. Since picking up my vehicle, I have been unable to reproduce the noise, and I have confirmed this multiple times. Whatever was causing it appears to have resolved itself, which is great. I also want to thank your technician for identifying that my left rear Ironman shock was leaking. Although I wasn't aware of the issue beforehand, I submitted a warranty claim to Ironman using the photo your team provided, and they promptly approved the claim and shipped me a replacement shock at no cost. I appreciate your team's attention to detail in catching something I otherwise would not have known about. I would also like to share some feedback regarding my initial visit. Before my vehicle was inspected, I spoke with a woman in the office whose name I unfortunately do not know. During our conversation, she told me that my accident "didn't look that bad," that she had "been doing this a long time," and that, in her opinion, the collision likely did not affect my CV axle, wheel bearing, or other front suspension components. While I respect that everyone develops experience in this industry, those comments concerned me because they were made before any inspection had taken place. As a customer, I came in because I had noticed a new noise after the collision and wanted a professional evaluation, not a conclusion before the vehicle had even been examined. I believe it's important for customers to feel that their concerns are being heard and investigated based on the evidence rather than assumptions. That being said, I wanted to pass feedback along because my overall experience with your technicians was positive, and I appreciate the professionalism they showed during the inspection. I hope this feedback is helpful and can improve the experience for future customers. Thank you again for your time and for your team's assistance.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Somethings wrong with the headlights. You used an aftermarket headlight that costs more than an OEM one, and now the beam points down instead of at the road.
Customer Service - 3.0/5.0 -
The woman who did the intake for me, looked at my vehicle and told me it wasn’t that bad and she’s been doing it a long time, and that they wouldn’t be fixing the wheel well because they’re front impact had nothing to do with it. . I had to call in to Progressive and make sure they checked the wheel for me and whatever sound I was hearing did go away after getting my car back. But then before I went to pick it up, Larry called me and told me that my rear strut was “puking” fluid and that insurance wasn’t gonna cover it. And I asked him if it was puking fluid then why didn’t I see a puddle on the ground at my house before I brought it to you? But then he replied it’s not that bad. It’s just leaking out of the seal. So for one you should’ve told me you were gonna address all my issues when I brought the car in, and secondly, don’t tell me my car is puking fluid when there’s a small leak! I feel like you can’t be trusted now. And next time that I go to see you, you’re gonna feed me a line or make up some fabricated story. That’s not the kind of reputation that you want to have.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10, my car looks brand new again!
Customer Service - 5.0/5.0 -
Staff were all friendly and knowledgeable of the process.
Returned Clean
My Experience - 5.0/5.0 -
I loved the communication/timing/professionalism and friendliness from the staff. The work performed was excellent….. keep up the great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, communication, and knowledge
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome service Thank You!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all the help. I'm amazed. I was so happy to see my car altogether. I definitely will recommend Crash Champions to my relatives. Thank you.
Likely to Recommend - 5.0/5.0 -
I had a great experience. I would definitely recommend to anyone.
Repair Quality - 5.0/5.0 -
The repair for the rear end looks perfect, and the painting overall brings the car together. Thank you for the experience. I enjoyed the service.
Customer Service - 5.0/5.0 -
The customer service was great and the staff was friendly. Easy to talk to and great communication.
My Experience - 5.0/5.0 -
Thank you for always keeping me up to date with the vehicle repairs.
My Experience - 5.0/5.0 -
Crash Champions processed by claim with expediency and courtesy. They handled by rent a car quickly & with ease. I would recommend them highly.