Crash Champions #0057 Pearland
In operation 16 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
I would not put anyone thru the same experience i have had here
Repair Quality - 0.5/5.0 -
James, The repair was originally estimated to take 6days. After five revisions to completion estimation and constantly calling to check the status of repair it was finally done after 21days. When i went to pick up the car, i was told wheel caps are missing they are on order. so after 21 days your facility could not find wheel caps. There are four dealers in Houston area and i guarantee that i can walk in any of those and get them right away. My headliner had service techs finger prints with stains. New panel installed over the passenger side is not flushed and when i asked i was told it is as easy as to just tight one screw but i don't have anyone available to do it bring back on later date and i will do it then. Security horn chirps and does not sound as before and it was not fixed. My wife did not remove infant car seat base from the car at the time it was towed. It was not there when i took delivery on past Friday. i called today and asked if it is there. i was told let me check and i will give you call back which i still have not got call back. Please put yourself in my shoes and then let me know if you really deserve 10's and Yes's for the services. Regards, Kirti Patel
Customer Service - 0.5/5.0 -
James, The repair was originally estimated to take 6days. After five revisions to completion estimation and constantly calling to check the status of repair it was finally done after 21days. When i went to pick up the car, i was told wheel caps are missing they are on order. so after 21 days your facility could not find wheel caps. There are four dealers in Houston area and i guarantee that i can walk in any of those and get them right away. My headliner had service techs finger prints with stains. New panel installed over the passenger side is not flushed and when i asked i was told it is as easy as to just tight one screw but i don't have anyone available to do it bring back on later date and i will do it then. Security horn chirps and does not sound as before and it was not fixed. My wife did not remove infant car seat base from the car at the time it was towed. It was not there when i took delivery on past Friday. i called today and asked if it is there. i was told let me check and i will give you call back which i still have not got call back. Please put yourself in my shoes and then let me know if you really deserve 10's and Yes's for the services. Regards, Kirti Patel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend Service King to Family and Friends. This is my second time having work done there & I'm highly impressed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
It took over a month to get a wheel and tire replaced and I was told my wheel was discontinued when I fact it was not. I had to call the manufacturer myself to confirm that the wheel was not discontinued and then found a local vendor that was able to order the wheel. I don't feel that Sam went above and beyond to provide great service. I was also told that the wheel was ordered and then received a call the following day asking me if I would purchase the wheel and get reimbursed from State Farm. I feel that was completely unprofessional to ask a customer to do that. This was the worst process to repair my car and I will never use Service King again in the future.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service King did a fantastic job of fixing my bumper of my car!