Crash Champions #0065 Willowbrook
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car vibrates more than ever. The structure is rigid but not entirely I guess. However the repaired body looks like new. I would have expected an overall job but it may be an additional work. Thank you for your attention. Regards.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like how you even took care of my inside light. It was a "little thing" but prevented me the hassle of having to take it somewhere else. Also you guys have done great paint work over the years (compared to seemingly cheaper quality at Maaco). I also like the courtesy of your staff. Keep up the good work!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jeff was great accommodating and very very professional
My Experience - 5.0/5.0 -
Thank You Service King for service and bourgeois personnel that helped during repair process. Willard , Jr.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took longer that I estimate , but the results were great. It was very convenious that I could leave the rental there to be picked it up . Thank you
My Experience - 0.0/5.0 -
The communication was minimal at best. When I dropped off my vehicle the walk around and documentation was done by the secretary. I was reviving text messages about the status of the car but only received a phone call when my call was finished. Once picking up the vehicle I noticed damage that wasn't fixed. This issues could have been avoided if the actual adjuster did the walk around or even gave me a call. Over I had to place close tabs on what was going on. They never updated the service with the rental company. So I was constantly calling my insurance and enterprise to make sure I wouldn't be charged. Over work was great the communication was horrible to the point my insurance was concerned and contacted service King.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Never had a repair shop that was as professional as Service King was. The accident was a headache and Service King tried to alleviate some of the stress. They lined up my rental, kept me informed of the repair, dealt with the insurance for me, and handle my return of the rental car. Top notch company. Will be coming here for all my repairs for now on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the service I received,from the estimator (Brian),to the total completion of my vehicle.I appreciate the daily updates on my vehicle and also the completion a day early, which worked out great.. Thanks again for your AWESOME service to your customers......
My Experience - 5.0/5.0 -
Keeping us up to date with the daily repairs is very much appreciated. We were treated with the utmost respect and appreciation; treated like Gold. With ServiceKing, there is no gimmicks and had our complete trust. Thank you for all of this. Work on the vehicle was top of the line. We will highly recommend ServiceKing to all of our friends and family. Keep up the awesome work.
My Experience - 5.0/5.0 -
The staff was courteous and nice. The repairs were done quickly.
My Experience - 5.0/5.0 -
Very happy with the customer service.
My Experience - 5.0/5.0 -
I really liked that it was a hassle free experience.