Crash Champions #0088 North Waco

4.8 (5,218reviews)
96%
2900 South I-35,  Waco,  TX  76706

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,218)

My Experience

yes, they did an excellent job

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Returned Clean

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I would and will recommend this shop to anyone who is needing repairs

Repair Quality

The work was fantastic couldn't find a flaw. I was pleasantly surprised and very happy

Customer Service

Answered all my questions with confidence.

My Experience

Great customer service experience. Everyone was so nice and made the process so easy. Happy with the results.

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Customer Service

My Experience

Excellent communication

My Experience

Very happy with the experience.

My Experience

Bumper fitted poorly, paint was messed up, I have a bolt and nut sticking down out of the bottom of my bumper, doesn’t appear they attempted to even put the rubber seals around my headlights back on correctly and after they killed my battery, I had to buy another one myself, even after i was told they would cover half of the cost and I’m out a higher quality battery. Also when i went to pick my car up the first time, it had just been detailed when dropped off, the interior was filthy thankfully the manager cleaned it up a bit before the second time. Thankfully the manager and the lady inside were pretty awesome as far as the techs and the work, not happy at all and scared to take it back for corrections at this point.

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My Experience

Before coming to you, I only had good experience from the other Crash Champion. But you were exceptional from start to finish. Devin, I loved the frequent updates. The repair work is awesome. Thanks to all who met and exceeded my expectations. I am a hard cookie to please. You did it.

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Returned Clean

My Experience

I forgot my phone and they let me use an empty office while I talked to my bank

My Experience

Ya'll were very professional, let me know that the repairs were on track and when you were finished

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Returned Clean

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Returned Clean

My Experience

Kept on pushing back the date. Operator didn’t know how in depth the dent was which is prolly his job. Took too long, too many mistakes. Don’t recommend.

My Experience

Excellent communication!

My Experience

IY TOOK AWHILE BUT YOU DID GET IT FIXED

Likely to Recommend

YALL DO GOOD.WORK

Repair Quality

I THOUGHT IT WAS GOING TO TAKE LONGER BUT YALL GOT IT DONE I.JUST DIDNT HAVE ANY PATIE.NCE SORRY I.YHANK YALL

Customer Service

THANK. YOU FOR GETTING MY CAR BACK SOON

Returned Clean

My Experience

My car looks good as new thank you guys so much.

My Experience

Considering I just picked up my vehicle today, I have been impressed by the whole process. The service has been excellent. Everyone was extremely helpful throughout the whole process and most of all very professional and knowledgeable. I was kept informed by the updates and completion date was right on time. Definitely satisfied and I will definitely recommend this facility