Caliber - Waco - Bagby Ave

4.8 (2,038reviews)

95%

(254) 732-3365

5753 Bagby Ave, Woodway, TX 76712

95%

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5753 Bagby Ave
Woodway, TX 76712

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About Caliber - Waco - Bagby Ave

See Photos

5753 Bagby Ave
Woodway, TX 76712

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (2,038)

Sort By:
Newest
Rating

1,475 Customers Rated

5 Stars

59.8% Complete

(1218)
4 Stars

6.4% Complete

(131)
3 Stars

1.8% Complete

(36)
2 Stars

1.4% Complete

(28)
1 Star

0.7% Complete

(15)
< 1 Star

2.3% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for proactive communication, including regular text updates and prompt responses to inquiries. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff were widely described as courteous, professional, and knowledgeable. A few customers noted areas for improvement, including instances of poor communication, repairs taking longer than expected, and occasional quality concerns such as missed items or cleanliness issues upon vehicle return, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness

"... the best repairs. The damage from my collision was professionally restored. Some of the damage from previous incidents were cared for also. I can not thank you ..." Read more

"... Collision to the customer earns nothing less than an A+. I am very pleased with the work, the time it took, and the professionals at Caliber Collision. Thank ..." Read more

"... dents and scratches from a fallen tree limb, but you'd never know there was any damage after taking it to Caliber! Not only did they do excellent work, but they completed ..." Read more

"The shop did a quality job on the repairs, from the tightness of the joints between panels to the matching of the color of paint and the finish coat. I am very ..." Read more

"Car was returned filthy, not washed after repairs. Overspray all over glass, trim pieces, still missing parts that never came in. The blend job on the driver side ..." Read more

"Two weeks past originally scheduled date."

"... kept me informed and updated on the whole process. Returned vehicle ahead of expected time frame." Read more

"... Caliber! Not only did they do excellent work, but they completed the work earlier than estimated!! The staff is so helpful and friendly. I would advise ..." Read more

"Repairs took almost 2 months, horrible."

"... The repair was corrected like factory condition and completed almost a week sooner than the original estimate. Kudos to the Caliber Collision team! Thank you!" Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... the best repairs. The damage from my collision was professionally restored. Some of the damage from previous incidents were cared for also. I can not thank you ..." Read more

"... Collision to the customer earns nothing less than an A+. I am very pleased with the work, the time it took, and the professionals at Caliber Collision. Thank ..." Read more

"... dents and scratches from a fallen tree limb, but you'd never know there was any damage after taking it to Caliber! Not only did they do excellent work, but they completed ..." Read more

"The shop did a quality job on the repairs, from the tightness of the joints between panels to the matching of the color of paint and the finish coat. I am very ..." Read more

"Car was returned filthy, not washed after repairs. Overspray all over glass, trim pieces, still missing parts that never came in. The blend job on the driver side ..." Read more

"Two weeks past originally scheduled date."

"... kept me informed and updated on the whole process. Returned vehicle ahead of expected time frame." Read more

"... Caliber! Not only did they do excellent work, but they completed the work earlier than estimated!! The staff is so helpful and friendly. I would advise ..." Read more

"Repairs took almost 2 months, horrible."

"... The repair was corrected like factory condition and completed almost a week sooner than the original estimate. Kudos to the Caliber Collision team! Thank you!" Read more

Brandy (Mazda owner) reviewed 8/7/26

Caliber Collision did an amazing job with my car

Sammy (Volkswagen owner) reviewed 8/7/26

Matilda (Toyota owner) reviewed 8/7/26

Josh (Chevrolet owner) reviewed 8/7/26

Brandon H did a great job of completing my service as expected. Thanks.

Rebecca (Subaru owner) reviewed 8/6/26

Darrell (Chevrolet owner) reviewed 8/6/26

I am very satisfied with the service specially With Cooper my sales rep who was quite knowledgeable and professional 👍🏿

Robert (RAM owner) reviewed 8/6/26

I appreciate the high level of communication.

Syrenthia (Nissan owner) reviewed 8/6/26

Great service, rental car right in building! One stop friendly and professional service all at one place

Great service! As a divorce woman with an Autistic young man with me all the time is difficult! Not only did they ly make sure I eas comfortable, they were very kind and accommodating to my son! I will never use another shop in this town but this shop! Thanks guys for caring for my son and me!!

Great auto and custom service!

Ariana (Hyundai owner) reviewed 8/6/26

Ronnie (Ford owner) reviewed 8/5/26

My service rep communication and updates and the work

Cheryl (Honda owner) reviewed 8/3/26

They do very good work and fast too!

Very nice 👌

Dill (Toyota owner) reviewed 8/3/26

Staff…..courteous , friendly and helpful

Easy to work with. Friendly and courteous

Raymond (Nissan owner) reviewed 8/3/26

The commutation throughout the time they had my care from beginning to end was amazing

Brandy (GMC owner) reviewed 7/31/26

Justin (Ford owner) reviewed 7/31/26

Sara (Jeep owner) reviewed 7/31/26

Tom and his team were absolutely amazing. They took great care of my jeep. They had her fixed and back at home quicker than expected. And they fully cleaned my jeep and she looks even better than when I dropped her off.

Daryl (BMW owner) reviewed 7/30/26

...b

Good experience with anffordable price. Great people.

Patricia (Hyundai owner) reviewed 7/30/26

Thomas Noble, went way and beyond to make sure my vehicle was repaired properly and to my satisfaction. I will bring my vehicle back if I need any future repairs

I have been a customer for years and have always received quality service

Customer service is always been a good quality with this company

Bettie (Nissan owner) reviewed 7/30/26

Mr. Cooper was very nice and respectful he explained what they did to my car and they did a good job I am satisfied Thank you Mr. Cooper.

Kevin (Ford owner) reviewed 7/30/26

Thomas did a great job of keeping us updated at every stage of the repair. The repair looks great and completed in a timely manner.

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view more shops in: Woodway | 76712

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Waco - Bagby Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Waco - Bagby Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,038)

1,475 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -