Caliber - China Spring

4.9 (443reviews)
99%
12530 China Spring Rd,  China Spring,  TX  76633

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (443)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being professional, friendly, and courteous throughout the repair process. Communication was a standout strength, with customers appreciating frequent text updates and being kept informed at every stage. Timeliness was another highlight, as numerous customers noted repairs were completed ahead of schedule. A few customers pointed out areas for improvement, including occasional paint quality concerns such as overspray and paint nibs, a color match issue, and isolated instances of incomplete reassembly or unresolved mechanical issues noted at pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
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"Excellent customer service and customer quality beyond expectations!"
"Best customer service, communication and repair!"
"Wonderful customer service, quick turn around and great work on the car. Couldnt ask for better service."
"... happy with my repair experience at Caliber Collision. They did an excellent job on my GMC, and everyone I worked with was very professional, kind, and helpful throughout ..." Read more
"Customer Service was amazing, on a level you don't see anymore nowadays."
"Did a great job on repairs & it looked gest, too. Completed repairs 2 weeks earlier than originally estimated. Easy to drop off & pick-up after repairs. Customer ..." Read more
"... easy to work with, regular updates on progress, and even finished repairs 2 days early. Vehicle looks and works great. Much appreciated!" Read more
"Super fast! I liked that my vehicle was gone only a week.. Typically most body shops take FOREVER!"
"Completed very timely. Kept me informed on progress. Vehicle repairs were very professional. Vehicle was ..." Read more
"Vehicle was ready days before initial completion date!"
"... my Chevrolet Tahoe after it was rear ended. They kept me informed daily by text of the status of the repairs and completed the repairs on schedule. I am completely ..." Read more
"... detail while addressing every aspect of the repair, frequent and detailed communication about repair and parts status as well as polite and enthusiastic personnel." Read more
"... repair was a great experience from start to finish! Amazing communication throughout the entire process, a quick turnaround, and courteous, professional ..." Read more
"The team at Caliber kept in touch to let me know what was happening ever step of the way."
"Great communication throughout the whole process. Very professional company to work with."

Likely to Recommend

Repair Quality

Customer Service

My Experience

Please with repair and it was 50% less than what he originally thought so we were thankful!

My Experience

The quality of the repair was great. I was informed the status of my repair as it progressed. The staff was very helpful coordinating the rental company which made it very convenient.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent professional service and expertise.

My Experience

My Experience

Writing Car repair was a great experience from start to finish! Amazing communication throughout the entire process, a quick turnaround, and courteous, professional staff. Highly recommend! ⭐⭐⭐⭐⭐

Likely to Recommend

Repair Quality

My truck looks great and so far I haven't noticed any issues with it mechanically.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I don’t think I could have had a better experience. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very nice and very helpful. The work looked great so far so good on how it feels.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The people at caliber in China Springs were very professional, friendly co-op, and cooperative. They do outstanding work and we are very pleased with the service that was given.

Likely to Recommend

Repair Quality

Great people, great service

Customer Service

Friendly cooperative

Returned Clean

My Experience

They were very professional and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful and accommodating and my car was ready early! Everything was explained first and then executed well. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It took twice as long, and the estimate grew substantially.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Got overspray from what looks like clear coat all over vehicle

Customer Service

Returned Clean