Crash Champions #0089 South Waco
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repair done very quickly and everyone was so kind and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick fix and most helpful with rental.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much. I was very satisfied with the work done to my vehicle. Everyone was very nice.
Likely to Recommend - 5.0/5.0 -
Highly recommended !
Repair Quality - 5.0/5.0 -
They were very nice and did a great job!!
Customer Service - 5.0/5.0 -
Great customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service.
My Experience - 5.0/5.0 -
Good job on repair. Great job cleaning the interior!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast & professional. Match the paint exactly. In addition the interior of my car was cleaned. Above & beyond!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kristan was super wonderful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous staff and a quick repair. Appreciate this!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great professional service. Quick turnaround
Customer Service - 5.0/5.0 -
Professional and friendly
Returned Clean
My Experience - 5.0/5.0 -
From the moment I walked in, everyone was ready and willing to help. The repairs on my car looked fantastic, and what really stood out was how well they kept me informed throughout the entire process leaving me knowing where things stood and when to expect my car. When I arrived to pick it up, it was ready to go. The whole experience was seamless from start to finish. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the moment I walked in, everyone was ready and willing to help. The repairs on my car looked fantastic, and what really stood out was how well they kept me informed throughout the entire process leaving me knowing where things stood and when to expect my car. When I arrived to pick it up, it was ready to go. The whole experience was seamless from start to finish. Highly recommend!
Customer Service - 5.0/5.0 -
From the moment I walked in, everyone was ready and willing to help. The repairs on my car looked fantastic, and what really stood out was how well they kept me informed throughout the entire process leaving me knowing where things stood and when to expect my car. When I arrived to pick it up, it was ready to go. The whole experience was seamless from start to finish. Highly recommend!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Xxxx
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Xxxx
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
It would be a zero if it wasn't for Christen and the new manager. 3 1/2 months was completely unsatisfactory, but Christen and the new manager were professional.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashley is a great communicator and made sure all my questions and doubts were answered. Loved working with her!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the many updates regarding the progress of the repairs, and the completion target date was achieved. The end result was excellent and my car looks great. I would definitely recommend Crash Champions to my friends and family for any auto repair. Thank you so much.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took me a few days to find the right place to take my car to for my repairs I chose crash champion in Waco South to take care of my car care needs. I trusted in them from start to finish and from start to finish they gave me exactly what was expected from them as well as their communication is phenomenal. I knew what went on with my car step-by-step!! I received my car perfect from the inside to the outside. I am so blessed that I chose crash champion to take care of my car. They will be the ones to take care of my cars anytime that I need any type of repair I want to thank the very nice kind employees that I encountered very pleasant to work with very pleasant people very understanding very soothing I left from crash champions with a pleasant reassurance that my car would be well taken care of !!and I was correct. My car is perfect. Thank you you guys..
Likely to Recommend - 5.0/5.0 -
I will recommend them to anyone my family as well as work colleagues.
Repair Quality - 5.0/5.0 -
The level of professionalism that I received when I was there was unmatched. The staff was very caring very warm very intuitive with whatever question concern that I had with my vehicle, which was a little to none because of their communication skills. Their skills with communicating is phenomenal if I have to repair any of my cars, I will always go to crash champion. I will recommend crash champion to whom ever need the services that they provide I am so satisfied. I dropped my car off in one condition. I picked my car up in a perfect condition inside and out. I am very grateful. I am very thankful and I am very blessed in this era of time where customer service isn’t all that great with crash champion South Waco customer service has to be up there at the top of their expertise thank you guys for your help your support your rapid response to fixing my vehicle. You guys took away so much stress as well as anxiety for me. I will forever be grateful for you guys. Thank you so much a 10 out of 10 I will definitely recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing friendly staff! Great communication and did an excellent job. 100% would recommend them to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Overall was one of the best customer service experience I have ever had!