Crash Champions #0089 South Waco

4.8 (3,732reviews)
94%
3305 South I-35,  Waco,  TX  76706

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,732)

My Experience

Ashley is a great communicator and made sure all my questions and doubts were answered. Loved working with her!

Likely to Recommend

Repair Quality

I appreciate the many updates regarding the progress of the repairs, and the completion target date was achieved. The end result was excellent and my car looks great. I would definitely recommend Crash Champions to my friends and family for any auto repair. Thank you so much.

Customer Service

My Experience

It took me a few days to find the right place to take my car to for my repairs I chose crash champion in Waco South to take care of my car care needs. I trusted in them from start to finish and from start to finish they gave me exactly what was expected from them as well as their communication is phenomenal. I knew what went on with my car step-by-step!! I received my car perfect from the inside to the outside. I am so blessed that I chose crash champion to take care of my car. They will be the ones to take care of my cars anytime that I need any type of repair I want to thank the very nice kind employees that I encountered very pleasant to work with very pleasant people very understanding very soothing I left from crash champions with a pleasant reassurance that my car would be well taken care of !!and I was correct. My car is perfect. Thank you you guys..

Likely to Recommend

I will recommend them to anyone my family as well as work colleagues.

Repair Quality

The level of professionalism that I received when I was there was unmatched. The staff was very caring very warm very intuitive with whatever question concern that I had with my vehicle, which was a little to none because of their communication skills. Their skills with communicating is phenomenal if I have to repair any of my cars, I will always go to crash champion. I will recommend crash champion to whom ever need the services that they provide I am so satisfied. I dropped my car off in one condition. I picked my car up in a perfect condition inside and out. I am very grateful. I am very thankful and I am very blessed in this era of time where customer service isn’t all that great with crash champion South Waco customer service has to be up there at the top of their expertise thank you guys for your help your support your rapid response to fixing my vehicle. You guys took away so much stress as well as anxiety for me. I will forever be grateful for you guys. Thank you so much a 10 out of 10 I will definitely recommend.

Customer Service

Returned Clean

My Experience

Amazing friendly staff! Great communication and did an excellent job. 100% would recommend them to everyone!

Likely to Recommend

Repair Quality

Customer Service

Overall was one of the best customer service experience I have ever had!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was very friendly and helpful, big points to kristin for making my experience pleasant. She made the sale and was very polite and professional. Her attitude alone sold me on your services

Customer Service

Returned Clean

My Experience

Very good work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ashley was wonderful. She made the experience as painless as possible and made sure everything went smoothly for me. The techs who repaired my car did a great job. And the girls in the office were all so nice and helpful. I would definitely recommend your company to others.

Likely to Recommend

Repair Quality

Customer Service

Ashley was awesome and made sure u was taken care of.

My Experience

Understanding and down to earth team, great communication and I loved the updates about my vehicle!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kirsten made the whole experience seem easy. Thank you!

Customer Service

Kirsten made the whole experience seem easy. Thank you!

Returned Clean

My Experience

Y’all are so awesome Kristin that’s the sweetest person ever and her crew!!

Likely to Recommend

Repair Quality

I love bringing my car to yall it looks really good and Kristin is very sweet thank you guys from the bottom of my heart

Customer Service

Returned Clean

My Experience

Excellent service at Crash Champions. Kristin took great care of my vehicle and kept me informed throughout the process. She was professional, helpful, and made the whole experience smooth and stress-free. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Champion was extremely professional, efficient, courteous, and communicative throughout the whole process. My car looks brand new again! They return my car absolutely spotless inside and out! Highly recommend Champion!

Likely to Recommend

I have already told people to Go to Crash Champions

Repair Quality

The quality is second to none - my car looks brand new again.

Customer Service

The customer service is great! The ladies are very communicative and extremely polite.

Returned Clean

My Experience

Great job! Thank you

Likely to Recommend

Repair Quality

Great work and they kept me informed with every step

Customer Service

Returned Clean

My Experience

They were very communicative through out the entire process and very timely

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

The shop has been very helpful and very good at keeping me updated at every step of my car’s fixing process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean