Crash Champions #0093 Bastrop
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions are very professional, send frequent updates on the status of the repairs, and stay within their estimated timeframe of when the repairs should be complete. Highly recommend them for vehicle repairs.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was notified for at least a week that the truck was going to be ready for pickup on Friday at 4pm. I was notified Thursday at 3:30 that it was ready to go, and CC was not going to be open on Friday. I couldn’t make it to Bastrop, turn in the rental car (on a busy day) and get my truck, as lm coming from Dime Box. Consequently I had to keep (and pay for) for three more days. ($$$$) However, after looking the truck over, the work seems to have been done correctly and with precision. Very nice job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All persons I had contact with were extremely friendly and accommodating! My car was repaired in record time and was an outstanding job. Appreciated being kept informed of status during repairs. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far very good, super friendly staff. The whole procedure was seamless and quick. If the quality of work stands up, there will be no downside. The price came in under estimate. At this point I would do a commercial for Crash Champions.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff was friendly and polite. Frequent text messages to inform me of my repair progress. Car looked like new. I was very pleased.
Repair Quality - 5.0/5.0 -
Staff was friendly and polite. Frequent text messages to inform me of my repair progress. Car looked like new. I was very pleased.
Customer Service - 5.0/5.0 -
Staff was friendly and polite. Frequent text messages to inform me of my repair progress. Car looked like new. I was very pleased.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I enter acted with was very nice and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Windows they replaced don’t match took them over a month to complete the job got text on 2 Separate occasions saying that car was ready for pick up I show up and it’s not ready and they were rude about it like somehow it was my fault and I was the issue for showing up to get my car I’m overall not impressed in the slightest with the quality or customer service at all hope things get better going forward but I will not be returning!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done and earlier than expected
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful staff even topping up a tire at completion pickup from 27 psi to the standard 36 psi. Also you all worked well with discount tire to evaluate the tire, change the damaged wheel, and balancing the new wheel.
My Experience - 5.0/5.0 -
Good communications and update as available.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Only two day later the back window just busted out of nowhere.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the moment I walked in, I was treated with nothing but respect. After moving forward with having them move forward with repairs, they provide me with updates on the repair to when my vehicle was ready for pickup. I recommend this company.
Customer Service - 5.0/5.0 -
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