Crash Champions #0134 Decatur
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs were fast and customer service was great
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Omar was exceptional throughout the entire process. He kept me updated at every phase of my cars repairs. I couldn’t have asked for a better person to help me through this unexpected event. Hats off to the entire staff as well, they were all kind and helpful!
Likely to Recommend - 5.0/5.0 -
Most definitely Great business!
Repair Quality - 5.0/5.0 -
Great service🙂
Customer Service - 5.0/5.0 -
Communication was Great!
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new. I am completely satisfied.
Likely to Recommend - 5.0/5.0 -
Very impressed with Crash Champions
Repair Quality - 5.0/5.0 -
My car came back from being repaired like it is brand new.
Customer Service - 5.0/5.0 -
I was kept informed of the progress each step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
While the car seems to drive fine, there were still several issues after repair. This includes the car locking/unlocking mechanism no longer working, the lights on the front of the vehicle randomly flashing, cruise control and lane assist no longer working. These are key components that need to be functional for my full satisfaction.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Toyota RAV4 body repair was done to perfection! Thank you so much!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took care of my repairs quickly and m6 truck is back looking beautiful as if the issue never happened!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exemplary work
Customer Service - 5.0/5.0 -
The customer service was outstanding. The staff are very patient and professional making the experience one to remember. I would also like to extend gratitude to Omar and Chanda for being honest and helpful throughout the process, they also did an excellent job at make me feel welcomed as customer and have set the ceiling high for others whom I may come across in the future.
Returned Clean
My Experience - 5.0/5.0 -
I recently had the passenger side mirror replaced on my Nissan Rogue, and I couldn’t be happier with the service. Omar was professional, friendly, and completed the repair much faster than I expected. The new mirror looks perfect and matches the vehicle exactly — you can’t even tell it was replaced. They also made sure everything was working properly, including the mirror adjustments and turn signal feature. The staff kept me updated throughout the process and explained everything clearly. The workmanship and attention to detail were outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was performed at the highest level of quality and the the turnaround time was exceptionally short.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Excellent work done! I feel it took a little too long. However, I'm extremely happy with my results
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Provided timely updates