Crash Champions #0152 Glen Burnie Holsum

4.4 (4,081reviews)
83%
112 Holsum Way,  Glen Burnie,  MD  21060

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (4,081)

My Experience

The service was impeccable from start to finish including the staff. 😀

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Yes I recommend the place.

Repair Quality

I like they done the work on time!

Customer Service

Good attention!

Returned Clean

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Customer Service

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Repair Quality

Excellent

Customer Service

Excellent

My Experience

My Experience

Left tape adhesive on windows and door. Not a major deal but shows the level of attention to detail

Likely to Recommend

Nothing special and I now have issues I have to deal with myself

Repair Quality

Repairs took a month, tape adhesive left on paint and now I have a new warning light on my dash

Customer Service

Friendly

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

...I had problems in communication.... ...There is a light indicating a problem which I believe is one of the sensors. I need to bring it back in. Can I bring it in and wait for a diagnosis? ... there is a fresh scratch on the door. I don't know if there is some simple magic way to fix it. If not, that is OK.

Customer Service

I wrote a message and it disappeared. Did you get it?

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Customer Service

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Returned Clean

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Repair Quality

Excellent job done. One thing care point is used dirt protect paper for driver side food floor. I have a lot technician working food track on floor. I cleaned. Thank you.

Customer Service

My Experience

Fantastic job and completed before scheduled time! I'll come back here if needed again!

Likely to Recommend

Reliable and professional

Repair Quality

Timely and professional!

Customer Service

Sent timely messages of process!

Returned Clean

My Experience

Looks great

My Experience

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Repair Quality

Customer Service

My Experience

Took sentra in on Monday and repaired by Friday. Will use again

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Repair Quality

Customer Service

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Returned Clean

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The car wasn’t fixed right.

Repair Quality

The window was not fixed properly and is jumping off track, the inside of the door was damaged, an old floor mat from a Ford was left in the car, the inside of the car was dirty, and when I plugged my phone into the car it sent my phone into recovery mode indicating something is wrong with the electronics/calibration.

Customer Service

The gentleman who assisted my was polite and said they would “make it right”

My Experience

Appreciated: Fast/immediate action beginning with assessment and ordering parts. Regular updates on progress. Courteous/friendly staff

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Repair Quality

Customer Service

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Never

Repair Quality

They lied to me on multiple times that my cat would be ready UNEXCUSABLE!! AND THE QUALITY OF WORK THEY DID ON MY CAR IS TERRIBLE I JUST CAN'T AFFORD TO TAKE IT BACK AND be WITH OUT A CAR AGAIN

Customer Service

Shelby was nice but Travis is a lier

Returned Clean