Crash Champions #0520 Pikesville
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair work is done very well. Only negative is the amount of dust inside the car from the repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All personnel involved were very courteous. Car was repaired in less time than expected. Also, the car looks like new. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I need an estimate emailed to me to fix my front bumper that was not repaired because the insurance removed it from the original repair order. I was satisfied with the repair to the diver side door.
My Experience - 5.0/5.0 -
The experience was very good. Got my car back earlier than expected. Durrell employees of Crash Champions was excellent. Very professional, courteous and explained everything in detail what was done to my car. The turn in process was easy and hassle free.
My Experience - 5.0/5.0 -
Everyone there is extremely helpful and professional. They explain the process to us and were very cooperative and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs looks great and we love how the cleaned the car..It smells great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions were professional,knowledgeable and efficient.I was treated warmly and I was kept in the loop.My car was finished in a timely manner and I was extended every courtesy. I would highly recommend.
Likely to Recommend - 5.0/5.0 -
I recommend quality service in workmanship and customer care.
Repair Quality - 5.0/5.0 -
The team that I worked with especially Lisa was very professional and helpful.
Customer Service - 5.0/5.0 -
Your service department was top shelf.
My Experience - 5.0/5.0 -
This was not my first experience with Crash Champions. I have never had a bad experience. The staff are always friendly and knowledgeable and go out of their way to make sure everything is done to your satisfaction. The receptionist Lisa has been there quite a while and I bet she could repair cars with the best of them😄. She is so good at her job as are the rest of the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a pleasure doing business with this company
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
It depends on what work needs to be done. I am impressed with how well they match my car color
Repair Quality - 4.5/5.0 -
I was informed that the right side of the vehicle was going to buffed to elimate the tree branch scuff but the scuff is still visible
Customer Service - 3.0/5.0 -
The receptionist did not interact with me in regards to the steps involved with my vehicle being repaired I had to ask her several questions and what paperwork do I need to fill out
My Experience - 5.0/5.0 -
Great job! Car looks better than ever. Everyone was so professional, caring, and they got the job done with good communication all along the way. Jay especially was great to work with. Thank you so much.
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend this company to anyone.
Repair Quality - 5.0/5.0 -
Great experience from start to finish and Jay was the best. He was on top of the whole project and kept the communication going throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash champion , very excellent good job, this is my three time I get my car fixed I'm very pleased thank you 😊