Crash Champions #0162 Ftn Valley Euclid
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Crash Champions Collision Repair. The team was professional, friendly, and kept me updated throughout the entire repair process. They originally estimated that my vehicle would take about 8 days to complete, but they finished the work much sooner than expected. I dropped off my car on Tuesday and was able to pick it up on Saturday—only 4 days later! The repair quality was excellent, and my car looks as good as new. They communicated regularly, provided progress updates, and made the whole process stress-free. I highly recommend Crash Champions to anyone needing collision repairs. Fast turnaround, great customer service, and outstanding workmanship! Thank you to the entire team and specially to Jenifer for a job well done! 🚗✨
My Experience - 5.0/5.0 -
Jose was thorough and efficient. Communicated well on the status of the repairs. The work performed was done well. Overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have done a great job
Customer Service - 5.0/5.0 -
They are very helpful and did a great job
My Experience - 5.0/5.0 -
The repair team was wonderful, they did an exceptional job on my vehicle, and they kept me informed along the way. The office smelled fantastic and the staff was very nice and informative. I 100% will be recommending this Crash Champions location!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. Excellent.
Customer Service - 5.0/5.0 -
Very good.
My Experience - 5.0/5.0 -
Completion was before ETA provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall ERA was according to what was given the estimate. Also Pending back order “make” to be placed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jose provided exceptional customer service and truly went above and beyond to make sure we had a great experience. He was professional, helpful, and kept communicating throughout the process. Our vehicle was returned on time and in perfect condition, like nothing had ever happened. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0 -
my car was cleaner than when i picked it up, i wasn't expecting that. in additon to nearly perfect colour matching (difficult on a 12 year old car that's seen its share of the sun) & timely updates it was as good an experience as one could have after a car accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
how many survey are you going to send?
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0 -
Great customer service by Jose
Customer Service - 5.0/5.0 -
Great customer service by Jose
My Experience - 1.3/5.0 -
None of the lettering was applied to the car upon completion: “Jetta” and “2.5L” and there are 2 dents on the repaired part
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0 -
Also worth noting, battery connection wasn’t secure, leaving my daughter stranded on two occasions after pickup. we figured it out but that wasted a lot of time between swapping cars and fixing the connector to secure it properly on the terminal
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The center mirror fell off on the first day need to call to get fixed
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks fantastic!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shannon and the communication he provided was amazing! The text info about my car was a nice touch, but him calling and keeping me informed was greatly appreciated!