Crash Champions #0188 Parker
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
This is the second time I have used this shop (the first time it was Auto Image). I was a little apprehensive when I heard the previous auto shop was bought out by Service King but was glad to learn that the same people were there to fix my truck. They did another excellent job and were a pleasure to work with. Everybody there always treats you like you're the number one customer. The work they do is second to none. I will recommend this shop to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from Ron. Very good workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good work and professional service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is (unfortunately for me) my third visit to this particular shop, and each time they have done excellent work.
Repair Quality - 5.0/5.0 -
If there's still hail damage on it, I sure can't see it.
Customer Service - 5.0/5.0 -
Some minor issues with the interior reassembly, but the shop took care of them and was very courteous.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent experience!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh was awesome and the car looks great. Will refer others to Service King.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased about the updates on the progress of my vehicle. They took very good care of it and advised me of any issues.
Likely to Recommend - 0.5/5.0 -
See previous coments. In addition when we got the vehicle back it was missing the booster seat. They said we took it out to keep it safe, which is great but they did not put it back
Repair Quality - 4.0/5.0 -
I do not think they planned on me taking a survey as they commented when I picked up the vehcile we will not trouble you with a survey
Customer Service - 0.5/5.0 -
When we made an appointment for the vehcile they said it would take three weeks. Shortly after I left the vehicle (I think three days) I received a text saying it could be up to 6 weeks before the vehicle was done. I stopped and talked with Ron the person that I have worked with four previous times at this location reference accidents. He was attempting to explain the text message when a person who stated he was Management as I had asked for the Manager came up he said his position was Production Manager. This person got in the conversation and said he could keep the vehicle a year to get it done and basically I can do what I want. It should be noted I did talk with the GM a couple days later he said he was sorry for the propble and would take with the person again. It should be noted this is the first time I have been at the shop since it was sold and every one wants to blame all the problems on " Corprate" for any problems. I just think it is a lack of managment now. I know if it does not change I will never be back and I am a USAA member.
My Experience - 5.0/5.0 -
My car was done before I expected and everything looks great. Thank You.