Crash Champions #0207 Jackson

4.8 (4,011reviews)
96%
37 North Star Dr,  Jackson,  TN  38305

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,011)

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Customer Service

My Experience

Very understanding and listening to my concerns and met all my expectations. Thanks for the quality of care and communication I received. Linda

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Repair Quality

Was very pleased. All others wanted to total a perfectly good running truck and give it a bad title. I am so pleased with their personal and service.

Customer Service

Worked with me and under some very difficult conditions on my part.

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

My Experience

My overall experience was amazing . I appreciate the staff and team all working hard and going above and beyond to get my car fixed . I am super satisfied with my experience with crash champions .

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Returned Clean

My Experience

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Repair Quality

Looks great

Customer Service

Returned Clean

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Returned Clean

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Customer Service

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Repair Quality

Good people to work with.

Customer Service

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Would prefer to take it to a known entity with a track record of quality work. BBB Reviews are abysmal. The paint should have matched the rest of the car.

Repair Quality

Paint does not match. Part protruding off of car when it was brought around. That is poor quality control.

Customer Service

Friendly but a very unprofessional office. Updates ok but never aid much other than “ waiting on parts.”

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Returned Clean

My Experience

Great customer service and awesome service provided.

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Repair Quality

The employees at Crash Champion Jackson TN are all wonderful people. They provide excellent customer service service; and the repair work is always phenomenal.

Customer Service

My Experience

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Customer Service

Erin was amazing to work with during the repair process!

Returned Clean

Likely to Recommend

Repair Quality

My car was fixed in a timely manner and it looks fantastic!

Customer Service

Customer service was excellent, as they communicated very well throughout the process.

Returned Clean

My Experience

All front desk staff were very friendly and helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

People there are great! Repairs on my car was perfect.

My Experience

They were timely, courteous, and the work was fantastic!!! Only issue I had, is the dirt and dust left on and in my vehicle. The person that drove my vehicle left oil like stains on my steering wheel and door handle. My tires were loaded down with dust from maybe sanding. Other than that, my Murano looks just like it looked, when I drove it off the lot!