Crash Champions #0214 Knoxville
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked better than new at pick up
Customer Service - 5.0/5.0 -
Everyone was very friendly and kept me updated through the entire process
My Experience - 5.0/5.0 -
They did a great job and car looks flawless. They kept me up to date and send me text updates along the way.
My Experience - 0.0/5.0 -
Found a shard of plastic sticking out of my bumper today. Also noticed a gap where that plastic is sticking out. I’m planning to bring it in when I have time. My schedule is very busy and it’s very inconvenient to have to make time to bring the car back
Likely to Recommend - 0.5/5.0 -
Don’t have confidence in your repair quality
Repair Quality - 0.5/5.0 -
Parts are already coming loose less than 48 hours after the car was returned to me
Customer Service - 0.5/5.0 -
Service advisor Sasha has been a lousy communicator to me regarding getting me help
Returned Clean
My Experience - 5.0/5.0 -
The process of getting my car fixed was so efficient, from communicating with the insurance to coordinating the rental car, and I always knew what was going on with the email updates. Thank you for your professionalism and my SUV looks brand new.
My Experience - 5.0/5.0 -
Dealing with crash champions was great. My only suggestion would be to do a quick clean up on the inside of the vehicle when repair is done. I had a lot of dust and dirt marks on the inside which will require a cleaning. Otherwise, service and work done was fantastic.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Fantastic in every way
Repair Quality - 5.0/5.0 -
Fantastic in every way
Customer Service - 5.0/5.0 -
Fantastic in every way
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Friendly staff
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
May need a little further touchup work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My disappointment was the length of time crash champion had my car. I dropped it off July 2, 2026 and it was returned to me July 31, 2026. That seemed like a very long time to repair such a minor damage.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I was disappointed that a water-based paint was used. The score might go down with time, depending on how it stands up.
Customer Service - 3.0/5.0 -
Kept changing the completion date At first they gave reasons for the delay. Delays continued without reasons.
My Experience - 0.0/5.0 -
The pain job of the replaced parts are definitely not up to the OEM quality paint, you can look at the door from 20 feet away and see the imperfections in the pain, I told the customer rep and they said they couldn't fix it any better than it is
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Door looks perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on 5he vehicle
Customer Service - 5.0/5.0 -
Employees very professional
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y’all did a fantastic job!!!
Likely to Recommend - 5.0/5.0 -
They’re awesome and do great work!!!
Repair Quality - 5.0/5.0 -
The repair is perfect!! Great job!!
Customer Service - 5.0/5.0 -
Customer service was excellent!! They were updating me every step of the process.