Crash Champions #0226 West Seattle

4.9 (4,030reviews)

97%

(206) 935-2120

4501 38th Avenue SW, Seattle, WA 98126

97%

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4501 38th Avenue SW
Seattle, WA 98126

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About Crash Champions #0226 West Seattle

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4501 38th Avenue SW
Seattle, WA 98126

Get Directions Website Email

Schedule an appointment at Crash Champions #0226 West Seattle

Book Appointment

Apply for Financing

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (4,030)

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Rating

3,450 Customers Rated

5 Stars

77.5% Complete

(3122)
4 Stars

5.6% Complete

(226)
3 Stars

1.1% Complete

(44)
2 Stars

0.7% Complete

(29)
1 Star

0.2% Complete

(9)
< 1 Star

0.5% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive and transparent communication, including regular text updates that kept customers informed throughout the repair process. Timeliness was frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted isolated concerns around incomplete repairs, delayed notifications, and interior cleanliness, reflecting areas where consistency could be strengthened.

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Service Quality
Timeliness
Communication

"... grateful for the detailed work you did in my car. The car is now as good as new. I also appreciate the daily updates on the status. ..." Read more

"... communication was amazing with very regular text updates. The repair work makes it look like the original before I got rear ended. The cherry on top was that ..." Read more

"... way to accommodate a customer's needscircumstances. They do what they say they are going to do and even add on a little more...and they are cost ..." Read more

"Really appreciated CC not being satisfied with the quality of their work, telling me they werent, and taking the time to get ..." Read more

"Beautiful work! My auto looks like the day I bought it. You cannot tell it was ever damaged, thats how perfect Crash Champions repaired it!"

"... with past jobs from this team. Great communication, setting realistic expectations and then deliverables on time. Also super nice and helpful. 10 outta 10!" Read more

"My car was done before its estimated finish date, and it looks perfect. Great communication along ..." Read more

"It was delayed on the day it was promised but they were able to shuffle some things around so I could still pick ..." Read more

"I was told a couple weeks. It took a couple weeks"

"... was in pristine condition when I took it back and everything was done in a timely manner." Read more

"... you did in my car. The car is now as good as new. I also appreciate the daily updates on the status. It was very helpful and allowed to make my plans ..." Read more

"The communication was amazing with very regular text updates. The repair work makes it look like the original ..." Read more

"... happy as I have been with past jobs from this team. Great communication, setting realistic expectations and then deliverables on time. Also super nice and ..." Read more

"... through until after the car was already done. Also the notifications about the car being done did not come in until a couple days later." Read more

"Excellent communication throughout the repair. The car was cleaned and perfect!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication