Crash Champions #0217 White Center

4.8 (2,863reviews)
96%
1500 SW 107th Street,  Seattle,  WA  98146

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,863)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with repairs that make vehicles look brand new and flawless workmanship. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and clear timelines throughout the repair process. The staff receives high marks for being professional, friendly, knowledgeable, and accommodating. Timeliness is another key positive, with many repairs completed ahead of schedule and clear communication about any delays. Additional touches like thorough interior and exterior cleaning are frequently mentioned as going above and beyond expectations. While most feedback is overwhelmingly positive, some customers noted occasional communication gaps, paint matching issues, and longer-than-expected repair times for certain jobs.
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"My car was returned to me in immaculate condition. Just pristine. The repairs are fantastic, the car ..." Read more
"Completed quickly, beautiful flawless job, kept me updated frequently, great customer service, ..." Read more
"Crash Champions went above and beyond the call of duty to fix my car. I will be recommending them to anyone ..." Read more
"They did an incredible job fixing my car, it looks brand new like the day I bought it. They ..." Read more
"The team did a great job - very communicative throughout the repair process even heading into a ..." Read more
"Early! Yay!"
"It was completed early"
"Several days earlier than expected"
"Early"
"At least a week early"
"... was very happy, as always, with Crash champions. They were very clear with what needed to be done, the cost, and hotter long it would take to complete. ..." Read more
"Crash Champions in White Center did a fantastic job! They communicated what they were going to do, gave clear timelines and updates, and got my car ..." Read more
"They kept me updated about the progress they were making on my cars repairs- awesome!"
"I love the communication that i was provided, I had an update every step of the way"
"... start to finish, the price of everything was upfront, they kept me up dated with the progress of repair and the workmanship is excellent. They gave me a ..." Read more

My Experience

My Experience

Amy was great at keeping me informed and did awesome!

My Experience

My estimator Amy Low and the women at the front desk were amazing. Exceeded expectations in customer service and the repair team fixed my car one week ahead of schedule. Amazing.

My Experience

The staff was very friendly. I was also able to get an appointment fairly quickly and the car was done sooner than I expected, and they did a great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Whitecenter locations customer service and repair was exceptional. I was impressed with the constant updates, text and calls during the process. I would return to this location and refer people here for vehicle repairs. I really appreciate the staff at this location they really make the process less stressful. Thank you so much!

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Repair Quality

Customer Service

The best customer service I’ve ever received!!!!!

Returned Clean

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Repair Quality

Everyone was super friendly and communicative. Work was done in timely and professional manner.

Customer Service

My Experience

Best Service ever Thank you very much

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My Experience

Great communication. High quality.

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Totally pleased and satisfied

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

The service and staff were really great! They made a not so good experience with my car being in a hit and run very pleasurable and easy! I really appreciate the team at Crash Champions.

Customer Service

Returned Clean

My Experience

Excellent updates and follow up. The car looks brand new again.

Likely to Recommend

Repair Quality

Great workmanship and timely updates.

Customer Service

Returned Clean

My Experience

Excellent service from start to finish. Friendly front desk staff, regular updates, and finished early. Car looks good and they washed it too.

Likely to Recommend

Repair Quality

Excellent service from Amy and the technicians!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Good updates. Work looks good.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

I appreciate all the work the team did on my car, their repairs made the car look like the day I bought the car. They went above and beyond and cleaned my car inside and out, which was amazing and I truly appreciated.

Likely to Recommend

Repair Quality

They did an incredible job fixing my car, it looks brand new like the day I bought it. They went above and beyond cleaning my car inside and out I was so happy. Thank you.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Amy is a really nice and responsible estimator. I appreciate she updates the repair progress regularly. However, your paint team did a really careless, rough job on my car. I also found some extremely sticky, glue like residue on the surface of my car. The quality of this repair is very disappointing and unsatisfactory. I am unable to spend another three weeks to repaint it.

Likely to Recommend

Repair Quality

The estimater Amy is responsible and really nice. But the repair team did a really careless, rough paint job on my car.

Customer Service