Crash Champions #0217 White Center
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Amy and the entire team were amazing start to finish! Great experience. Thank you!
My Experience - 5.0/5.0 -
Literally the most seamless process on earth from start to finish. Updates almost daily on status. Finished 6 days early. Washed my car. Evened out paint. Absolutely went the extra mile to make what is normally a stressful situation with insurance and not having a vehicle and made it the easiest part of the process. Special thanks to Amy for also just being the most thorough, helpful, and clear employee. Loved working with her.
My Experience - 5.0/5.0 -
Everyone was so nice and considerate! They explained the options, texted as things were happening. Car looks beautiful. I would and will recommend them to others!
My Experience - 5.0/5.0 -
personable and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
They are very nice, but I used them only because they were on the insurance list. A shop half a mile away quoted $3000 less
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, you guys!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely unless insurance is not paying!
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Great experience. Took one point off because oddly enough the car came back with all 4 tires low and a TPMS alert on the dashboard
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Amy was great and kept me in the loop. Plus the work was done faster than scheduled. A+!
Customer Service - 5.0/5.0 -
Same comments as before.
Returned Clean
My Experience - 5.0/5.0 -
Very happy. They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was an incredibly easy and straightforward process from drop off to pick up the Crash Champions team explained what was going to happen, provided regular updates, and provided an estimated finishing time - which they beat by 1 day!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Mostly excellent but there was some white paint on the black trim of the side mirror that was replaced. It’s likely the tape did not completely cover the black areas.
Customer Service - 5.0/5.0 -
Very responsive and kept me informed on progress and estimated finish times
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and went above and beyond for repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lots of lovely people in the front office and the repair bay who accommodated my silly small work request
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From Catalina’s first convo with Amy to dropping off the car with Amanda and then follow up by Amy, everyone was professional and courteous. Our intake at the shop was by a person whose name started with a C and she was very polite and efficient. The car was repaired in less than a week and the extra effort made by Amy and the manager to have our rental dropped off at West Seattle Enterprise and them dropping off Robert at your White Center facility was awesome customer service. It saved him a trip to return the car to Burien Enterprise which is not close to White Center facility. The only criticism is that the entrance is not marked clearly and when we dropped off the car it was in the rear of the building with no signage as the the entrance and office. Confusing and signage would be more helpful. Thanks again for a well done repair and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done really well. I was kept up to speed on the progress. Only negative I’d say is when I called at 10am on the day my car was supposed to be complete, Amy was pretty rude when I asked for an eta so I could plan my day accordingly. Didn’t give me any form of assurance or timing. Ended up getting a text later and was able to pick up my car around noon.