Gerber Collision & Glass - Burien

4.8 (1,818reviews)
96%
801 SW 148th St,  Burien,  WA  98166

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Burien offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,818)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professional, friendly, and welcoming service throughout the repair process. Communication was a standout highlight, with customers appreciating regular text and phone updates that kept them informed at every stage. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. Bonus touches like thorough interior and exterior cleaning were frequently mentioned as exceeding expectations. A few customers noted areas for improvement, including inconsistent proactive updates, occasional delays not always communicated promptly, and isolated instances of front-desk interactions that felt unwelcoming. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
Select to learn more
"Gerber did an incredible job. They were exceptionally professional, fast, and had great communication! They made the entire process seamless. Highly recommend!"
"... had a really smashed in door and these guys did a superb job making it look like brand new. In fact, I thought it WAS a brand new door. It looks ..." Read more
"Professional service, great communication, job was was done quickly and correctly. Not not was a quality job they went and beyond cleaning ..." Read more
"Its like the collision never even happened. The work was done so professionally and cleanly. It looks absolutely perfect."

Likely to Recommend

Repair Quality

Customer Service

Wonderful service and customer service

My Experience

Convenient, faster than expected and good coordination with Enterprise

Likely to Recommend

Repair Quality

Customer Service

My Experience

Beautiful job! I love my car and was distressed by the hit and run damage. She looks good as new! Thank you Gerber Team!

Likely to Recommend

Quality work, professional staff.

Repair Quality

Gerber did a great job in a timely and professional manner. You would never know the left side of my Crosstrek was damaged.

Customer Service

Professional, kind and knowledgeable staff.

Likely to Recommend

Great work team!

Repair Quality

Adrian was awesome-- professional and personable; a great communicator and listener. The front-office team was professional and courteous. I placed my auto repair needs in great hands. Thank you!

Customer Service

As previously stated, the professionalism and communication were outstanding.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would 100% recommend this to family because of how well I and my car was treated

Repair Quality

I had a great experience with this company. They updated me frequently on the progress of my car and they were very punctual too, I was told my car would be fixed in exactly 11 days and thats just what happened so overall I loved my time and would definitely recommend

Customer Service

Wonderful customer service, everyone was very welcoming and kind

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Wonderful staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast, efficient, knowledgeable and informative service. Liked the text updates. Great job. I will recommend Burien Gerber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Outstanding!! Best service ever!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good job

Repair Quality

Customer Service

Organized and kept informed through every step

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thinking you might have wanted to inform me that the work couldn't be done. Only positive is staff was very friendly.

Customer Service

My Experience

Professional service, great communication, job was was done quickly and correctly. Not not was a quality job they went and beyond cleaning my vehicle in and out. This was for a minor insurance claim but now want to bring our other car in for some work to be done,

My Experience

I appreciated the updates that were freely forthcoming and the quality of the finished product was just great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service