Sonic Collision Center

5.0 (602reviews)
98%
19249 Des Moines Memorial Drive,  Seattle,  WA  98148

In operation 47 years.

Nearly 50 Years of Collision Repair Excellence As a local, family-owned business, we’re committed to our customers and our community. You can count on us for quality work, excellent communication, and to work with your insurance company on your behalf. We have been getting folks back on the road since 1979. Automotive technology keeps changing, but our attention to detail, insistence on quality work, and the care we give as we guide you through the process have all stayed the same. When you bring your car, truck, or SUV in for collision repair, you can rest assured that we are dedicated your complete satisfaction and to restoring your vehicle to its pre-collision condition. To make that happen, every day, we advocate, negotiate, and provide documentation to insurance companies to get their approvals for parts and processes that enable us to repair vehicles using the same quality of parts they had pre-collision.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (602)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality and professionalism. Many highlight the excellent communication with regular updates throughout the repair process, typically twice weekly. The quality of repairs receives outstanding feedback, with customers noting their vehicles look like new and work is described as perfect, excellent, and impeccable. Timeliness is generally well-managed with clear expectations set upfront. Additional services like interior detailing and car washing are frequently mentioned as appreciated bonuses. The staff is consistently described as friendly, professional, and going above and beyond expectations. Several customers express strong loyalty, stating they would return and highly recommend the shop to others.
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"Always the best service and work. Love this place."
"... whistling that I heard once I received the car back. Really a top-notch repair center, and I will 100% use them in the future if I ever ..." Read more
"Everyone is really kind and professional. The work is impeccable."
"A flawless and smooth experience from the moment I walked in the door to driving my car away. I will tell everyone ..." Read more
"Outstanding work, outstanding customer service"
"From the front desk to the inspection and constant updates on the status of my vehicle-Sonic is SUPERB!!!"
"... at Sonic Collision was friendly, professional, and communicative, providing regular updates on my vehicle's repair status. They also made the rental and insurance process ..." Read more
"They were extremely good about keeping me informed."
"They were very good about calling twice a week with an update."
"Great timely communication"

Likely to Recommend

Sonic Collision is amazing and I would not hesitate to recommend them to friends, family or colleagues

Repair Quality

The staff at Sonic Collision was very professional and kept me updated on my repairs and really helped me to be able to keep my car and have it repaired instead of it being totalled. I am extremely happy with the work they did on my car, it looks brand new. I would definitely recommend them to anyone!

Customer Service

All the employees I had the pleasure of speaking with at Sonic were very professional, friendly and helpful

My Experience

We were very impressed with the Sonic Collision repair work and coordinations with our insurance and Enterprise (rental car) agencies. Our insurance had the big picture of what a collision client needs. It was a worry free repair event to create Sonic Collision & partners, with high quality timely repair completion. Great people make great businesses and appreciative clients!

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Looks like nothing ever happened, it’s amazing!

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The staff was very helpful, generous with their time and communication was excellent. I would definitely return to this location for repairs

My Experience

COMPLETELY professional, personable, polite and empowered customer service from everyone: Cameron, Michelle, Allison and Cory, the people that I dealt with. I couldn't have asked for a better repair experience. I am extremely grateful to Cameron and his staff for repairing "our baby" and returning her to service.

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My Experience

They went above and beyond totally recommend Sonic

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My third time using Sonic and we are forever grateful for the amazing service and support that we have now come to trust!

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We have used SONIC Collision Center over many years and have always been more than pleased with the result.

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You are always kept uptodate about how the repairs are going. When a rental car is needed it is ready for you when you drop your car off and they also take care of the rental return. A huge help!

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Nice job

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Great service

My Experience

Sonic Collision did a good job

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Outstanding customer service

My Experience

Great work; well communicated; handled all the connection with Allstate.

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