Sonic Collision Center

4.9 (611reviews)
97%
19249 Des Moines Memorial Drive,  Seattle,  WA  98148

In operation 47 years.

Nearly 50 Years of Collision Repair Excellence As a local, family-owned business, we’re committed to our customers and our community. You can count on us for quality work, excellent communication, and to work with your insurance company on your behalf. We have been getting folks back on the road since 1979. Automotive technology keeps changing, but our attention to detail, insistence on quality work, and the care we give as we guide you through the process have all stayed the same. When you bring your car, truck, or SUV in for collision repair, you can rest assured that we are dedicated your complete satisfaction and to restoring your vehicle to its pre-collision condition. To make that happen, every day, we advocate, negotiate, and provide documentation to insurance companies to get their approvals for parts and processes that enable us to repair vehicles using the same quality of parts they had pre-collision.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (611)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding communication, including regular updates via calls and texts throughout the repair process. Timeliness is frequently highlighted, with several customers noting repairs were completed ahead of schedule. Customers also appreciate the seamless coordination with insurance providers and rental car agencies. A few customers noted areas for improvement, including an instance where a tailgate was not ordered promptly causing delays, a paint matching challenge, and a post-repair issue with battery cable connections - all mentioned directly in customer feedback. Overall, the shop enjoys strong loyalty, with many customers returning multiple times and enthusiastically recommending it to family and friends.
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"... progress is on your car. And then when you get it back the work is always done to perfection. I would not recommend anyone else for auto body repair ..." Read more
"... extremely happy with the work they did on my car, it looks brand new. I would definitely recommend them to anyone!" Read more
"Excellent repair an paint job of damaged area. Staff is great. Work was completed quickly. Office staff helped with ..." Read more
"Looks like nothing ever happened, its amazing!"
"... time using Sonic and we are forever grateful for the amazing service and support that we have now come to trust!" Read more
"... ballpark figure when it would be done, and as expected it was done earlier than that." Read more
"Work was completed in less than a week"
"I had a lot of repairs and Im glad Sonic took their time to restore my car to perfect condition and make it even look better than it did before."
"... event to create Sonic Collision & partners, with high quality timely repair completion. Great people make great businesses and appreciative ..." Read more
"... was no specific promised completion date however; my vehicle was completed in a timely fashion." Read more
"... reputation that they live up to every single time. You get a call from them twice a week telling you what the progress is on your car. And then when you ..." Read more
"I received several text updates and also phone calls and they where great at keeping me up to date in ..." Read more
"From the front desk to the inspection and constant updates on the status of my vehicle-Sonic is SUPERB!!!"
"I like that they tell you up front what their communication process is, and they followed it"
"I appreciated the way your team kept me informed and the finished product. Its beautiful job well ..." Read more

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Near the only body shop that I would ever recommend. I've recommended them to several others and coincidentally they were recommended to me by someone in the industry. Their quality and customer service is known throughout this area.

Repair Quality

This is the third time that I've had to use Sonic collision. They're probably at least 50 collision repair shops between me and them, but Sonic collision has a reputation that they live up to every single time. You get a call from them twice a week telling you what the progress is on your car. And then when you get it back the work is always done to perfection. I would not recommend anyone else for auto body repair than them.

Customer Service

This is the third time that I've had to use Sonic collision. They're probably at least 50 collision repair shops between me and them, but Sonic collision has a reputation that they live up to every single time. You get a call from them twice a week telling you what the progress is on your car. And then when you get it back the work is always done to perfection. I would not recommend anyone else for auto body repair than them.

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Great job

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My Experience

I appreciated the way your team kept me informed and the finished product. It’s beautiful job well done

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can we say10 +++

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they did a great job

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Sonic Collision is amazing and I would not hesitate to recommend them to friends, family or colleagues

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The staff at Sonic Collision was very professional and kept me updated on my repairs and really helped me to be able to keep my car and have it repaired instead of it being totalled. I am extremely happy with the work they did on my car, it looks brand new. I would definitely recommend them to anyone!

Customer Service

All the employees I had the pleasure of speaking with at Sonic were very professional, friendly and helpful

My Experience

We were very impressed with the Sonic Collision repair work and coordinations with our insurance and Enterprise (rental car) agencies. Our insurance had the big picture of what a collision client needs. It was a worry free repair event to create Sonic Collision & partners, with high quality timely repair completion. Great people make great businesses and appreciative clients!

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Looks like nothing ever happened, it’s amazing!

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The staff was very helpful, generous with their time and communication was excellent. I would definitely return to this location for repairs

My Experience

COMPLETELY professional, personable, polite and empowered customer service from everyone: Cameron, Michelle, Allison and Cory, the people that I dealt with. I couldn't have asked for a better repair experience. I am extremely grateful to Cameron and his staff for repairing "our baby" and returning her to service.

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My Experience

They went above and beyond totally recommend Sonic

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My third time using Sonic and we are forever grateful for the amazing service and support that we have now come to trust!

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