Crash Champions #0221 Seattle

4.7 (7,620reviews)
93%
3711 Rainier Avenue South,  Seattle,  WA  98144

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (7,620)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team frequently went above and beyond, including washing and vacuuming vehicles as a complimentary touch. Communication was a standout strength, with regular text and phone updates keeping customers informed throughout the process. Timeliness was another highlight, as repairs were frequently completed ahead of schedule, sometimes by a week or more. A few customers noted areas for improvement, including more proactive updates during delays, better coordination between staff on timelines and costs, and ensuring all repairs are fully completed before vehicle return.
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"... process, which really gave me peace of mind. The quality of the work was excellent—my vehicle looked as good as new when I got it back. They paid attention ..." Read more
"... respect for the duration of vehicle being there. I experienced excellent customer service and was kept in the loop each step of the way. The agent I worked ..." Read more
"Repair was top notch!"
"Everything about my service here was top notch. Getting an appointment was easy, the check in process ..." Read more
"Your team did a great job fixing my car. Very easy and painless. The results were flawless."
"Excellent communication, service. And repaired my car in just 2 weeks. I give them 10 out of 10. In every way. Thank you so much"
"Finished ahead of expected time, transparent easy text communication along the way, and looks fantastic. ..." Read more
"Terrible. I didnt receive one call the entire time even though my car was nearly 6 weeks delayed"
"The repairs took four weeks. The third week I was given the following complete dates: June 5, May 22, ..." Read more

My Experience

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My Experience

Josh was fantastic as was everyone we engaged with. Excellent service all around!

My Experience

My Experience

Josh went above and beyond keeping me updated which this is something i appreciate it a lot. Very knowledgeable and the results were as good as I expected

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Repair was done well and finished faster than expected. Thank you.

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I recommend this workshop; they do a great job, and there were some details I really liked.

Repair Quality

I recommend this workshop; they do a great job, and there were some details I really liked.

Customer Service

I recommend this workshop; they do a great job, and there were some details I really liked.

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My Experience

They had said the work would be completed on October 2nd, however the work was completed on September 22, earlier. Job well done!

My Experience

Crash Champions was incredibly communicative and kept me up to date about my vehicle. I was immediately put at ease and provided quality care and service

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Vgood

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Vgood

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Vgood

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Returned Clean

My Experience

Friendly and accommodating staff.

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Very good very good very good

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Cindy rocks

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