Crash Champions #0228 Downtown Slc
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Said would keep updates via text. Didn't happen.
My Experience - 5.0/5.0 -
Amazing team! Really appreciate everyone who worked on the car and the nice people who run the front desk
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience from start to finish. Jenny at the front office was incredibly friendly, welcoming, and helpful throughout the entire process. She kept me informed and made everything easy and stress-free. Jack, the estimator, was knowledgeable, professional, and took the time to explain everything about the repairs to my car. I really appreciated his honesty and attention to detail. Thank you both for providing excellent customer service. I will definitely recommend this place to other people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jenny and jack were very amazing and super helpful to me! Jack kept me updated and he went into detail when I had a question and he had an answer to everything! And Jenny was super helpful when it came to insurance, I was confused on alot of the parts and I asked her about it and she walked me step by step on how to do it! I would definitely recommend my friends and family to come here!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience at Crash Champions. I have to say a huge thank-you to Andria, who was assigned to my «case ». A wonderful young lady who was consistently ready to answer any of my questions - with genuine care and always a smile. In addition, I have to applaud Jenny, the receptionist at Crash Champions. She is a totally lovely lady and so helpful especially to someone (i.e. myself) who couldnt’t find how to open the gas refill « door » of their (my) rental car!! All in all, a great experience at Crash Champions. I totally recommend this company for car repairs. The best in Salt Lake City., I promise!
Likely to Recommend - 5.0/5.0 -
Great service fair price fast repairs
Repair Quality - 5.0/5.0 -
Happy with price, workmanship, Customerservice.
Customer Service - 5.0/5.0 -
Our customer service representative was great, she made sure that we were kept informed and showed real concern for our satisfaction
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the service rendered. The staff were very friendly and communication was frequent and precise. The repair work done was great. Thank you so much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jenny and Andrea were the best! They made me feel spoiled! The repairs were done promptly and I couldn't be any happier!! Thank you to the whole team there! 1,000% satisfied!
Likely to Recommend - 5.0/5.0 -
Andrea is the best!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jenny is awesome!!
My Experience - 5.0/5.0 -
Everyone, including front desk (Name?), Andria, Jules (Jewels) were exceptional. Knowledgeable, pleasant to work with, greeted and called me by my name, when arriving.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Looks good, everything went smoothly
Customer Service - 5.0/5.0 -
Excellent, Andria and Jewels and front desk Jennifer? (name) were all so pleasant to work with. Helpful in answering my questions. All of the employees are very knowledgeable about that is needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0 -
Only giving this a passing rating because of the ultimate quality of the work and the GM and how great she was at the end of the process.
Repair Quality - 3.0/5.0 -
This was a tough one. I was very disappointed with the length of time it took for my car to be completed, the automated system that just randomly sent supposed completion dates that were never accurate, and the lack of consistent and honest communication from the person originally signed to my job (Cameron). However, once the GM got involved things drastically improved and the final workmanship seems to have been good.
Customer Service - 2.5/5.0 -
Rating this a 5 because Cameron deserved a 0 but the GM deserves a 10
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely impressed with how fast and how cost effective the repairs were. I was especially impressed with Andria Williams as the person I worked with. A+++ The Ford was the second vehicle that I had Crash Champions work on this week. Andria impressed me so much with how she took personal interest in the Acria that was repaired by Crash Champions that after it was finished I had Crash Champions repair my Ford truck. Today, when I picked up the Ford truck I left my Avalon to also have repairs made to it. Andria is a large part of the reason I use Crash Champions for all three vehicles. She clearly is an employee who is worth having and appreciating. Thanks Andria...
Likely to Recommend - 5.0/5.0 -
Totally satisfied with the Service, (first rate) with the customer care (Andrea was great), and with the price (very reasonable)
Repair Quality - 5.0/5.0 -
Andria was great to work with. She kept me informed every step of the way. Very Satisfied with the work and with the people I worked with. Cost were very reasonable also.
Customer Service - 5.0/5.0 -
Andrea was great