Crash Champions #0269 Tucker
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
I give instructions but they did not follow, I give them
Likely to Recommend - 0.5/5.0 -
The job was done terribly, and a majority of the after market parts I had already on the vehicle were left disconnected after they finished the job
Repair Quality - 0.5/5.0 -
Whoever worked on my vehicle, hot glued multiple parts on my vehicle. The worst job I’ve ever seen done.
Customer Service - 2.5/5.0 -
I was told that the vehicle was going to be done on a certain day and that got changed multiple times. On the last day, I showed up and they finally started working on it
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely. Professional. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks great and quick turnaround
My Experience - 5.0/5.0 -
They did a great job with repairing my car. It was on time, but there was one area that wasn’t addressed properly so they immediately took care of it. And Phillip made sure I was very satisfied with it. They took care of extending my rental Very professional!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to anybody
Repair Quality - 5.0/5.0 -
They did a great job .. my car was fixed properly. I found a small error in the Repair and they of course corrected it immediately and made sure my rental car was extended.! Very professional
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was very plesant. Phil and staff exceeded my expedtions, Thank you so very much. It was a pleasure doing business with your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
SHANTRAIL A D FRONT STAFF WAS AMAZING
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was awesome and the work that was performed on my car was superb
Likely to Recommend - 5.0/5.0 -
Crash Champions is the best
Repair Quality - 5.0/5.0 -
Everyone was awesome. The work done was superb and customer service was amazing
Customer Service - 5.0/5.0 -
Everyone was awesome
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My bumper was barely damaged . They kept my car for a week just to replace the bumper when the older one just needed light paint job. I was thinking they were going to repair my entire back of my car with the time it took. Now I just got a super shiny back bumper lol
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done promptly and the shop kept me informed at every point along the way. I even got my car back sooner than expected.
Customer Service - 5.0/5.0 -
Like new!
My Experience - 5.0/5.0 -
Always good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
My car is making a noise
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Communication words very good except for day of pick up didn’t communicate the time that it was closing so I had to extend my rental two days more because of that