Crash Champions #0282 Champaign
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was awesome. Everyone was nice, and I mean everyone! They stayed in communication with me through the whole process. Explained everything and even turned in my rental car for me.
Customer Service - 5.0/5.0 -
The whole experience was awesome. Everyone was nice, and I mean everyone! They stayed in communication with me through the whole process. Explained everything and even turned in my rental car for me.
Returned Clean
My Experience - 5.0/5.0 -
Asia and Faith, along with the gentleman who gave me a ride to Enterprise were excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, wonderful results
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Repair was good! Problem was with the time! Made appointment and was told 14 days for Repair that there was openings. 5 days later was told that they were busy but Champagne had openings. Took 3 days to get the vehicle there and when I called they said they were busy and wouldn't start it till a week after getting it. Then when when they finished, it took 5 days to get it back ( understand it was a holiday) But they didn't even realize it was back when I called. So repair took a month after being told 2 weeks!
Customer Service - 1.5/5.0 -
See my last comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and friendly service I appreciate what crash champion has done for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team was extremely helpful and has awesome customer service and has great follow ups
Customer Service - 5.0/5.0 -
The whole team was extremely helpful and has awesome customer service and has great follow ups
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team in Champaign are truly some of the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Crash Champions did a great job repairing my car. Faith and Asha (spell-check their name for me please) were amazing, friendly, and professional. The repairs were mostly finished when I was told to pick up my car, and the only issues were minor and cosmetic. Overall, I am grateful to Crash Champions for doing a great job.
Customer Service - 5.0/5.0 -
Faith and Asha (spell-check please) are amazing! The GM, John, was also very friendly and caring.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality was top notch. This made the long wait worthwhile.